Front Desk Agent

Posted August 4, 2025 Chartwell Hospitality
Alpharetta, Georgia
Full Time

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Hilton Alpharetta Atlanta

5775 Windward Parkway
Alpharetta , GA 30005

Hotel with 249 Rooms Managed By Chartwell Hospitality

Great Medical, Dental and Vision insurance. Hilton room discounts!

Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Come join the amazing front desk team here at the Hilton Alpharetta Atlanta! Searching for enthusiastic individuals who love surpassing guest's needs! Full-Time

Checking people in and out. Its a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guests request with prompt courtesy. As a Front Desk Agent, youll have many opportunities to brighten someones day.

As a Front Desk Agent, you will:

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone everyday.
Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.

Benefits