Call Center Customer Experience Representative (In Person - Honolulu)

Key Responsibilities

+ Serve as the first point of contact for incoming customer calls.

+ Provide clear, accurate information and resolve inquiries efficiently while ensuring a positive customer experience.

+ Maintain confidentiality and handle sensitive customer information with care.

+ Collaborate with team members to meet service goals and performance expectations.

Qualifications

+ High school diploma or equivalent required.

+ Minimum of 2 years of experience in customer service (experience in retail, sales, or financial services is a plus).

+ Previous call center experience is preferred.

+ Strong verbal communication skills and a professional, customer-focused attitude.

+ Ability to multitask and stay composed in a fast-paced environment.

+ Comfortable using computers and navigating online systems.

Compensation

+ $20/hour, paid weekly

Schedule

+ Training Hours: Monday Friday, 10:30 AM 7:00 PM

+ Call Center Hours: 7:00 AM 3:00 PM, 10:30 AM 7:00 PM, 7 days a week

+ Shifts: May vary depending on business needs. Weekend availability is required.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Honolulu,HI.

Application Deadline

This position is anticipated to close on Aug 18, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.