Front Desk Agent

  • Hyatt Place Denver/Cherry Creek
  • Glendale, Colorado
  • Full Time
Front Desk Agent

Full-Time

Hyatt Place Denver/Cherry Creek

Glendale, CO

A property of: Island Hospitality Management

Posted July 31, 2025 by Island Hospitality Management

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JOB DETAILS

Compensation: $18.81 per hour

Job Type

Full-time

Description

We are offering an exciting opportunity for a service-driven, guest-focused, friendly, outgoing individual to greet and assist guests as one of our Gallery Host/Front Desk Agents.

The position pays $18.81/hour (or more, depending on experience) plus tips!

Requirements

Job Requirements

Check-in/Check-out hotel guests

Process all payments according to established hotel requirements

Provide information and assistance to all guests and vendors

Prepares all necessary reports during each shift for the management team

Follow financial control procedures for cash, vouchers, inventories, and receivables

Prepare, set up, stock, take down, clean, and provide quality beverages and food products, adhering to all recipe and presentation standards

Ensure gallery remains well-stocked at all times Receiving food and beverage orders as needed

Prepare and plate all food items on the menu

Cleaning and sanitizing countertops and floors after each shift

Validate customers' IDs and monitor all beverage consumption in order to avoid severe intoxication

Job Qualifications

BRING YOUR SMILE TO WORK DAY IS EVERY DAY!

Ability to use hot food preparation machines such as, but not limited to, oven, stove, and microwave to cook or heat food items

Basic knowledge of how to operate all Food and Beverage equipment

Highly motivated team player with strong initiative and desire for achievement

Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary

Ability to work well in stressful situations

Readily available and approachable for all guests while providing excellent guest service

Must have open availability to work any scheduled shift based on business volumes and demand. (our shifts are Morning: 7am-3pm, Evening 3pm-11pm, and Overnight 3pm-11pm and we do not guarantee specific shifts or schedules)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program

How We Thank You For All You Bring To The Team

Rewarding Benefits Package

Healthcare including Medical, Dental, and Vision Insurance

HSA & FSA plans available!

Dependent care FSA

Identity Theft Protection Insurance Commuter benefits including transit & parking

Pet Insurance

PTO and Payroll Incentives for Annual Wellness Exams

Employee Assistance Program

Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

We now also offer Daily Pay to our hourly team members!

Rewarding Hard Work

Free room nights at our hotels and employee discounts within your hotel brand

Discounts for friends and family within your hotel brand

Team Member of the Month, Quarter, and Year recognition and bonus

Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work

Career Growth through our in-house training program with a path personalized to your desired goals

Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Salary Description

$18.81/Hour + DOE - Make TIPS daily!

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Job ID: 488169463
Originally Posted on: 8/5/2025

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