Salary Confidential
Position range in Travis County $29k - $46k Per Year
Front Desk / Customer Service Agent RRTX
HYATT CORPORATION
Occupation: Customer Service Representatives
Location: Austin, TX - 78702
Positions available: 1
Job #: 16900423
Source: WorkInTexas
Posted: 7/30/2025
Updated: 8/2/2025
Expires: 10/3/2025
Web Site: WorkInTexas
Onsite / Remote: Work onsite all of the time
Job Type: Regular, Full Time (30 Hours or More), Permanent Employment
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Job Requirements and Properties
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The We Hire Ability program recognizes Texas employers for their commitment to hiring people with disabilities, and for their efforts to create an inclusive workforce.
Work Onsite
Full Time
Education
High School Diploma or Equivalent
Experience
12 Month(s)
Age
18 and up
Schedule
Full Time
Job Type
Regular
Duration
Permanent Employment
Help for . Opens a new window.
Help for . Opens a new window.
Summary
What You'll Do
* A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
* Check the guest in and out efficiently and in a friendly manner
* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
* Assist in maintaining the cleanliness of the lobby and entrance
* Ensure security and confidentiality of all guest and hotel information
* Effectively respond to and resolve guest concerns or complaints
* Perform other duties as assigned
What You'll Bring
* Strong communication skills
* A passion for customer service
* The ability to be flexible and adapt to any situation
* A desire to work as part of the front desk team
* An outgoing personality with a positive attitude
* Previous hospitality experience always helps, but not required
* The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
Help for Employer Information. Opens a new window.
Position range in Travis County $29k - $46k Per Year
Front Desk / Customer Service Agent RRTX
HYATT CORPORATION
Occupation: Customer Service Representatives
Location: Austin, TX - 78702
Positions available: 1
Job #: 16900423
Source: WorkInTexas
Posted: 7/30/2025
Updated: 8/2/2025
Expires: 10/3/2025
Web Site: WorkInTexas
Onsite / Remote: Work onsite all of the time
Job Type: Regular, Full Time (30 Hours or More), Permanent Employment
Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window.
The We Hire Ability program recognizes Texas employers for their commitment to hiring people with disabilities, and for their efforts to create an inclusive workforce.
Work Onsite
Full Time
Education
High School Diploma or Equivalent
Experience
12 Month(s)
Age
18 and up
Schedule
Full Time
Job Type
Regular
Duration
Permanent Employment
Help for . Opens a new window.
Help for . Opens a new window.
Summary
What You'll Do
* A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
* Check the guest in and out efficiently and in a friendly manner
* Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
* Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
* Assist in maintaining the cleanliness of the lobby and entrance
* Ensure security and confidentiality of all guest and hotel information
* Effectively respond to and resolve guest concerns or complaints
* Perform other duties as assigned
What You'll Bring
* Strong communication skills
* A passion for customer service
* The ability to be flexible and adapt to any situation
* A desire to work as part of the front desk team
* An outgoing personality with a positive attitude
* Previous hospitality experience always helps, but not required
* The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
Help for Employer Information. Opens a new window.
Job ID: 488178191
Originally Posted on: 8/5/2025
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