Server Assistant - Dunbar
- The Ballantyne, a Luxury Collection Hotel
- Charlotte, North Carolina
- Full Time
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Server Assistant - Dunbar
The Ballantyne, a Luxury Collection Hotel
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
Hotel with 244 Rooms
Managed By Northwood Hospitality
Compensation: $9.00 per hour, plus tips, Full-Time
Job Description
Job Description
Busperson
Department: Food & Beverage
Reports To: Dunbar Manager
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Busperson plays a vital role in ensuring a seamless dining experience for our guests. The primary responsibility is to maintain a clean and organized dining area, supporting our servers and ensuring a positive guest experience.
Key Responsibilities:
Table Setting and Clearing:
o Set tables according to established standards, including linens, silverware, glassware, and condiments.
o Clear and reset tables promptly after guests leave, removing dirty dishes and debris.
o Restock side stations with necessary supplies.
Cleaning and Sanitation:
o Clean and sanitize tables, chairs, and other dining surfaces.
o Sweep and mop floors to maintain a clean and safe environment.
o Assist with cleaning and organizing the back-of-house areas.
Beverage Service:
o Refill water glasses and coffee/tea pots as needed.
o Assist servers with beverage service, including carrying trays and delivering drinks.
Guest Service:
o Interact with guests in a friendly and professional manner.
o Anticipate guest needs and respond promptly to requests.
o Address guest concerns and questions in a timely manner.
Qualifications:
Previous experience in a restaurant or hospitality setting preferred, but not required.
Ability to work in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to work effectively as part of a team.
Excellent communication and interpersonal skills.
Ability to lift and carry trays and other items.
Flexibility to work various shifts, including weekends and holidays.
Perks & Benefits:
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Posted August 5, 2025
12
The Ballantyne, a Luxury Collection Hotel
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,248 current hospitality jobs
what
where
Server Assistant - Dunbar
The Ballantyne, a Luxury Collection Hotel
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
Hotel with 244 Rooms
Managed By Northwood Hospitality
Compensation: $9.00 per hour, plus tips, Full-Time
Job Description
Job Description
Busperson
Department: Food & Beverage
Reports To: Dunbar Manager
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Busperson plays a vital role in ensuring a seamless dining experience for our guests. The primary responsibility is to maintain a clean and organized dining area, supporting our servers and ensuring a positive guest experience.
Key Responsibilities:
Table Setting and Clearing:
o Set tables according to established standards, including linens, silverware, glassware, and condiments.
o Clear and reset tables promptly after guests leave, removing dirty dishes and debris.
o Restock side stations with necessary supplies.
Cleaning and Sanitation:
o Clean and sanitize tables, chairs, and other dining surfaces.
o Sweep and mop floors to maintain a clean and safe environment.
o Assist with cleaning and organizing the back-of-house areas.
Beverage Service:
o Refill water glasses and coffee/tea pots as needed.
o Assist servers with beverage service, including carrying trays and delivering drinks.
Guest Service:
o Interact with guests in a friendly and professional manner.
o Anticipate guest needs and respond promptly to requests.
o Address guest concerns and questions in a timely manner.
Qualifications:
Previous experience in a restaurant or hospitality setting preferred, but not required.
Ability to work in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to work effectively as part of a team.
Excellent communication and interpersonal skills.
Ability to lift and carry trays and other items.
Flexibility to work various shifts, including weekends and holidays.
Perks & Benefits:
Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Posted August 5, 2025
12
The Ballantyne, a Luxury Collection Hotel
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.
Job ID: 488184723
Originally Posted on: 8/5/2025
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