Server

2 years

Located in Fishtown, Philadelphia, Wm. Mulherins Sons is an urban Italian restaurant and hotel thoughtfully converted from a former 19th century whiskey blending and bottling factory.

Mulherins features rustic Italian, wood-fired cuisine that emphasizes the smokiness and char of the wood burning oven & grill. We serve a casual, yet sophisticated & seasonally driven menu in a hip and nostalgic environment.

The beverage menu features quality-driven cocktails along with a curated list of well-crafted beer and approachable wines from the Old and New World, carefully selected to complement the style of cuisine.

We are looking for experienced servers to join our team. All applicants must be able to work weekend mornings, during our high-volume brunch services.

Server Job Responsibilities:

• Greet tables with enthusiasm and a genuine smile welcoming their presence
• Strong, upbeat and positive personality
• Adhere to established service standards and protocols
• Ring in orders timely and correctly
• Offer suggestions for beverage and food, by genuinely investing in and enhancing the guests experience
• Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
• If a guest has a qualm, bring it to the attention of a manager immediately and evaluate how to proceed from there
• Commitment to high standards with impeccable attention to detail
• Commitment to embodying genuine hospitality and helping to cultivate a positive working environment
• Ability to multi-task in a high volume, fast paced environment

Required Experience:

• Knowledge of both classic and current food and beverage trends
• Minimum 2-3 years of service experience in an upscale setting
• Must have excellent written and verbal communication skills
• Must be a team player with a strong work ethic
• Sunday availability is a must

Qualified candidates should possess:

• Strong, upbeat and positive personality
• Genuine hospitality
• Commitment to high standards with impeccable attention to detail
• Passion for food, beverage and hospitality
• Ability to multi-task in a high volume, fast paced environment
• Team oriented mentality
• Dependability
• 2 years previous experience working in a high-volume, upscale restaurant setting

Benefits include affordable health insurance and a dining discount for qualified team members.

Compensation: Hourly ($2.83) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Italian Wine Knowledge

Customer Service Orientation

Customer Service Skills

Strong, Upbeat and Positive Personality

Problem Solving Skills

Adhere to Established Service Standards

Time Management Skills

Strong Work Ethic

Attention to Customer Needs

Stress Management

Offer Suggestions for Food and Beverage

Positive Attitude

Excellent Written and Verbal Communication

Detail Orientation

Adaptability

Ability to Work Under Pressure

Impeccable attention to detail

Knowledge of Upscale Dining Etiquette

Collaboration skills

Ability to build rapport with guests

Check in With Guests to Ensure Satisfaction

Commitment to Team Success

Work Ethic

Team Oriented Mentality

Ability to Handle Stress

Commitment to High Standards With Attention to Detail

Interpersonal Skills

Ability to Multi Task in a Fast Paced Environment

Conflict Resolution skills

Ability to Multi Task in a High Volume, Fast Paced Environment

Organizational Skills

Excellent Written and Verbal Communication Skills

Creativity in Suggesting Menu Items

Team Player Mentality

Ability to work in a team environment

Team Player With Strong Work Ethic

Commitment to Continuous Improvement

Dependability

Previous Experience Working in a High Volume Upscale Restaurant Setting

Knowledge of Classic and Current Food and Beverage Trends

Multi Tasking in a High Volume, Fast Paced Environment

Genuine hospitality

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