Office & Travel Coordinator

ALL ROADS LEAD TO YOU...

At Indigo Road Hospitality Group it is our goal to be the best job you'll ever have in the hospitality industry. No joke, its what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE...

At The Indigo Road Hospitality Group, we know that behind every unforgettable guest experience is a strong foundationand that foundation includes a team of professionals who keep the operation running smoothly behind the scenes. We're seeking a detail-oriented, dependable, and motivated Office & Travel Coordinator at our Home Office in Charleston, SC.

The Office & Travel Coordinator is a capable and friendly professional that is warm and welcoming when answering incoming calls, scheduling appointments, and welcoming visitors. As the Office & Travel Coordinator, you will also be required to organize company travel for management and order office supplies. You will assist the Director of Restaurant Operations with their daily needs, projects and tasks. You offer top-class hospitality and have the ability to communicate with members of the public and team.

A successful Office & Travel Coordinator is known for not missing a beat and proactively mitigating risk through positive problem-solving skills! You will make everyone feel welcome and at home!

Key Responsibilities

• Answering telephone calls, as well as screening and forwarding calls.
• Organizing company travel for managers.
• Ability to book and reserve travel requirements as needed.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Taking the lead on contacting vendors and coordinating office maintenance tasks.
• Assist Operations Team in any additional administrative duties and projects.
• Performing other administrative tasks for the Home Office, if required.

Requirements for Success:

• Knowledge of hospitality industry and/or 2+ year of administrative experience.
• College degree
• Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, as well as scheduling appointments.
• Ability to observe business etiquette and maintain a professional appearance.
• Proficiency in appointments scheduling and call forwarding systems.
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.
• Must be effective at listening, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Flexible to work within the hours of 9am-5pm from Monday to Friday.

Disclaimer: The above job description is not an exhaustive list of all of the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at Indigo Road, employment is at will or voluntary on both the part of the employee or employer. Thats means employment can be terminated by either party with or without notice and/or with or without cause.

Indigo Road is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state or local laws, including but not limited to race, color, sex, ancestry, age, national origin, religion, mental or physical disability, marital status, family responsibility, sexual orientation, gender identity or expression, pregnancy, personal appearances, tobacco use, matriculation or political affiliation, genetic information or any protected veteran status. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.