Receptionist - 2025-1177-2367

at PacificSource in Boise, Idaho, United States

• Answer incoming calls in a prompt, courteous manner.
• Assist callers by quickly determining the caller's needs and accurately directing calls to the appropriate personnel and/or department.
• Communicate efficiently and effectively in obtaining, giving and exchanging information.
• Greet and direct visitors.
• Assure guests are identified and registered before allowing access to secured sections of the building
• Partner with building maintenance to ensure general office maintenance and cleanliness
• Coordinate office vendors to keep office operating efficiently
• Receive premium payments, prepare receipts, and secure premiums.
• Maintain the lobby as a professional first impression of PacificSource.
• Assist in developing and maintaining related policies and procedures.
• Complete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned.
• Maintain office supply inventory and order supplies as needed and/or requested.
• Attend to the safety of employees and guests to the extent that does not endanger self or others.
• Provide front line communication and relay information in urgent or emergency situations.

• Assist with clerical tasks of other departments as needed.
• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Perform other duties as assigned.

• We are committed to doing the right thing.
• We are one team working toward a common goal.
• We are each responsible for customer service.
• We practice open communication at all levels of the company to foster individual, team and company growth.
• We actively participate in efforts to improve our many communities-internally and externally.
• We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
• We encourage creativity, innovation, and the pursuit of excellence.