Employee Experience Concierge

Circles is looking for an Employee Experience Concierge who loves working with people! This role is perfect for you if you are outgoing, industrious, and have a passion for providing the highest level of service.

On a typical day you will research a trip to Disney World for a family of four, write an article about local restaurants in your area, host an onsite table to promote Circles, do a virtual presentation on the concierge service for a team of 20, connect with an onsite lead for an upcoming program and finish your day with finding fun events for associates to do that evening!

The pay range is $22.00 to $24.00.00 per hour. This is a full-time, 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm.

Who you are:

• Exceptional written and verbal communication skills
• Confident and outgoing
• Building meaningful relationships comes naturally to you.
• Comfortable with computers and technology
• Excellent listening and conversational skills
• Strong attention to detail and the ability to follow processes 100% of the time.
• Professional communicator
• Tech savvy
• Engaging

Requirements

• Manage and prioritize multiple tasks daily.
• Ability to meet/exceed productivity and quality standards.
• Excellent written and oral communication skills.
• Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing
• Strong verbal and written communication and organizational skills
• Ability to adhere to schedule.
• Active listening
• Desire for continuous learning and improvement
• Flexibility to adapt to changing tasks/priorities.
• Education/ Certification:
• 2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred.
• High school diploma or GED required.
• Proven ability to provide quality service in a fast-paced environment.
• Must have reliable transportation.
• Perform other miscellaneous duties as assigned.

Benefits

• Medical, dental, vision insurance starting the first day of the month after hire
• Long-term and short-term disability insurance paid for by Circles
• 401k with match
• Life insurance paid for by Circles
• Generous PTO policy - Accrue up to 15 days during your first year
• Paid holidays
• One paid day off per year to volunteer
• Access to discount programs
• Four-week paid sabbatical every five years
• HSA/FSA account eligibility
• Access to Employee Assistance Program
• Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities