Service Manager
Red Sauce Pizza
redsaucepizza
MANAGEMENT
FULL-TIME
22-24/HR + TIPS
PORTLAND
We are looking for a Service Manager toanize daily operations and motivate staff.
Who we are:
Red Sauce Pizza is a busy, growing pizzeria serving high-quality pizza created with care on NE Fremont St in Portland, OR. Our staff is friendly and diverse and our shop is queer-owned. We pride ourselves on using produce from local farms, crafting seasonal salads and pizza specials, and providing excellent, friendly service to all folx. We aremunity-focused and we love hosting events and fundraisers for our neighbors andmunity.
Job Brief
We are looking for a Service Manager toanize daily operations and motivate staff to provide excellent customer service. To be successful in this role you should have work experience with various roles in restaurants, catering and/or in the hospitality industry.
You should be able to demonstrate your leadership and management skills in either job history or a great cover letter that outlines how your skills outshine your work history. The ideal candidate is a career hospitality professional who is eager to join a young restaurant with amazing growth potential. Ultimately, you will help increase profitability, boostmunity engagement, and help expand our hours and grow the business.
Service Manager Responsibilities
Operations:
Managing day-to-day operations
Coordinate with vendors and order inventory supplies as needed, including perishables and non-perishables
Ensure all restaurant areas are clean and tidy, providing a safe and inviting space for customers that meets sanitation and cleaning standards
Attend regular meetings with owners to discuss operations, business development opportunities, marketing and uing events
Create an Operating Procedures Manual for restaurant including vendor information, ordering procedures,anizational knowledge and operating procedures
Develop a thorough understanding of our food options, beverages, merchandise, and promotions to drive sales, service and have knowledgeable conversations with customers
Identify and implement ideas and strategies to grow business
Administrative work such as updates, email correspondence, menu updates, delivery service admin, ing, etc.
Event planning and support. Grow fundraising event program, assist with pizza school planning and administration, assist with concept and execution of other special events.
People:
Training staff in restaurant operations and menu familiarity
Conducting regular performance assessments, feedback, and goal setting exercises to improve operational performance
Read and understand employee manual for policy information
Team Management:
Check weekly shift scheduling for all staff, identifying areas w staffing might need to be updated
Advise staff on best practices for resolving customer issues and providing excellent customer service
Monitor and manage staff, ensuring regularmunication with all employees aimed at making store operations efficient
Schedule and conduct individual reviews and group staff meetings
Customer Experience:
Obtain customer feedback and make appropriate business developments or changes to meet evolving customer needs
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Service Manager Requirements
Qualifications:
Demonstrated work experience or great cover letter which details how your skills outshine your work history.
2-3 years of relevant experience in food and beverage or hospitality management or support roles
Demonstrated enthusiasm for pizza and the Red Sauce Pizza brand
Availability:
Evening and weekend availability required. Weekend is Weds/Thurs weekly.
Extreme reliability required.
Skills:
Excellent munication skills with the ability to manage and motivate a team and convey Red Sauce s message effectively to all our customers
Ability to take direction and implement restaurant operations
OLCC and Food Handlers permits required
Accurately process transactions in the POS system and reconcile till
Manage POS system and other business tools using online interfaces and dashboards
General puter proficiency using web platforms to manage template-based sites and with word processing platforms
Excellent and demonstratedanizational skills and ability to work collaboratively and independently
Approach:
Positive and proactive approach to customer service aimed at engaging with customers, understanding and meeting their needs, and going the extra mile to make their day and maintaining positive boundaries
Practice self-reflection and ask for feedback on performance; know and hone your personal strengths and seek opportunities for growth
Highly anized with excellent time management skills
Strong munication skills with management, employees, and customers
Flexible, adaptable, tech-savvy, and capable of learning new applications quickly
Acute attention to detail and healthy respect or cleanliness and sanitation
Motivated self-starter
This is a full-time position, at least 32 hours a week. We seek a motivated individual who can see Red Sauce's potential for growth and who is excited and eager to help lead our team, engage ourmunity, and grow our business in an ethical manner.
We value diversity and encourage all folx who feel they meet or exceed the job requirements to .
?
Red Sauce Pizza - 4641 NE Fremont St, Portland, OR, 97213
Red Sauce Pizza
redsaucepizza
MANAGEMENT
FULL-TIME
22-24/HR + TIPS
PORTLAND
We are looking for a Service Manager toanize daily operations and motivate staff.
Who we are:
Red Sauce Pizza is a busy, growing pizzeria serving high-quality pizza created with care on NE Fremont St in Portland, OR. Our staff is friendly and diverse and our shop is queer-owned. We pride ourselves on using produce from local farms, crafting seasonal salads and pizza specials, and providing excellent, friendly service to all folx. We aremunity-focused and we love hosting events and fundraisers for our neighbors andmunity.
Job Brief
We are looking for a Service Manager toanize daily operations and motivate staff to provide excellent customer service. To be successful in this role you should have work experience with various roles in restaurants, catering and/or in the hospitality industry.
You should be able to demonstrate your leadership and management skills in either job history or a great cover letter that outlines how your skills outshine your work history. The ideal candidate is a career hospitality professional who is eager to join a young restaurant with amazing growth potential. Ultimately, you will help increase profitability, boostmunity engagement, and help expand our hours and grow the business.
Service Manager Responsibilities
Operations:
Managing day-to-day operations
Coordinate with vendors and order inventory supplies as needed, including perishables and non-perishables
Ensure all restaurant areas are clean and tidy, providing a safe and inviting space for customers that meets sanitation and cleaning standards
Attend regular meetings with owners to discuss operations, business development opportunities, marketing and uing events
Create an Operating Procedures Manual for restaurant including vendor information, ordering procedures,anizational knowledge and operating procedures
Develop a thorough understanding of our food options, beverages, merchandise, and promotions to drive sales, service and have knowledgeable conversations with customers
Identify and implement ideas and strategies to grow business
Administrative work such as updates, email correspondence, menu updates, delivery service admin, ing, etc.
Event planning and support. Grow fundraising event program, assist with pizza school planning and administration, assist with concept and execution of other special events.
People:
Training staff in restaurant operations and menu familiarity
Conducting regular performance assessments, feedback, and goal setting exercises to improve operational performance
Read and understand employee manual for policy information
Team Management:
Check weekly shift scheduling for all staff, identifying areas w staffing might need to be updated
Advise staff on best practices for resolving customer issues and providing excellent customer service
Monitor and manage staff, ensuring regularmunication with all employees aimed at making store operations efficient
Schedule and conduct individual reviews and group staff meetings
Customer Experience:
Obtain customer feedback and make appropriate business developments or changes to meet evolving customer needs
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Service Manager Requirements
Qualifications:
Demonstrated work experience or great cover letter which details how your skills outshine your work history.
2-3 years of relevant experience in food and beverage or hospitality management or support roles
Demonstrated enthusiasm for pizza and the Red Sauce Pizza brand
Availability:
Evening and weekend availability required. Weekend is Weds/Thurs weekly.
Extreme reliability required.
Skills:
Excellent munication skills with the ability to manage and motivate a team and convey Red Sauce s message effectively to all our customers
Ability to take direction and implement restaurant operations
OLCC and Food Handlers permits required
Accurately process transactions in the POS system and reconcile till
Manage POS system and other business tools using online interfaces and dashboards
General puter proficiency using web platforms to manage template-based sites and with word processing platforms
Excellent and demonstratedanizational skills and ability to work collaboratively and independently
Approach:
Positive and proactive approach to customer service aimed at engaging with customers, understanding and meeting their needs, and going the extra mile to make their day and maintaining positive boundaries
Practice self-reflection and ask for feedback on performance; know and hone your personal strengths and seek opportunities for growth
Highly anized with excellent time management skills
Strong munication skills with management, employees, and customers
Flexible, adaptable, tech-savvy, and capable of learning new applications quickly
Acute attention to detail and healthy respect or cleanliness and sanitation
Motivated self-starter
This is a full-time position, at least 32 hours a week. We seek a motivated individual who can see Red Sauce's potential for growth and who is excited and eager to help lead our team, engage ourmunity, and grow our business in an ethical manner.
We value diversity and encourage all folx who feel they meet or exceed the job requirements to .
?
Red Sauce Pizza - 4641 NE Fremont St, Portland, OR, 97213
Job ID: 488340201
Originally Posted on: 8/6/2025
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