Busser

T

BUSSER/BUFFET SETUP

The busser/food runner is responsible for providing outstanding meal service for our membership. Bussers are expected to be team oriented, have a positive attitude, and work with a sense of urgency when handling food service for our membership. Applicants will receive training and must be willing to adapt and learn on the fly. This is a union position, and all new hires are required to join Local 2.

*This position does not receive gratuity.

DUTIES

• Set-up of buffet station, tables and service stations for meal service
• Memorize menu and daily specials
• Service style is modified banquet & buffet
• Acknowledge any member within 20 feet with a smile and greeting
• Answer any questions the members have concerning the menu
• Breakdown of the tables and stations after meal period
• Be attentive to the membership throughout the entire shift
• Cleanliness of both the dining room and back of the house areas
• Take constructive criticism from management
• Bus tables and carry dirty dish tubs to the dish room
• Other tasks as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Be able to communicate effectively in English to coworkers, members, and to the management
• Ability to carry a 25 lb. tray on your shoulder
• Ability to carry 30-40 lb. bus tub of dirty dishes at waist level
• Must be willing to stand, walk, lift, and carry trays/bus tubs
  • Frequent bending & squatting is necessary throughout the shift while bussing
• Smile and have a positive attitude
• Show up in proper uniform (i.e. Polished clean black closed toe shoes, black socks, ironed black slacks, no jeans, no leggings, black bow tie, wine opener, and a pressed white collared non-tuxedo shirt)
• Employees must be well groomed (i.e. Showered, teeth brushed, hair combed, hair pulled back if it touches the shoulders, men are clean shaven or have neatly trimmed beards, etc.)
• Be willing to complete side jobs during slow periods in service
• Be willing to ask questions or to ask for help if needed
• Be willing to accommodate special requests
• Be a team player
• Employees must work in a safe manner when lifting trays and dealing with hot items (food, plates, coffee, hot water, etc.)
• Arrive on time for scheduled shifts and be available to work events with little to no schedule conflicts
• Use professional language at all times
• This is a union position. All new hires must join Local 2

*Exceptions per CBA