Guest Services Attendant

Club Location:

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Guest Services Attendant

PART TIME

As an Outside Services Attendant, you are often the first and last impression of our golf experience. You are expected to represent our values by delivering ACE-level service through every interaction anticipating needs, creating connections, and elevating the experience.

On the job:

Guest Experience & Service

• Greet every guest with warmth, energy, and professionalism make them feel genuinely welcome from the moment they arrive
• Anticipate guest needs proactively, whether assisting with bags, carts, directions, or course questions
• Treat every interaction as an opportunity to make a positive impact on a guests day
• Support and promote Arcis memberships by confidently sharing their benefits and creating excitement around them
• Serve guests with courtesy and respect recognizing that our members and guests are part of our extended family

Golf Cart & Bag Drop Operations

• Ensure all golf carts are clean, fully stocked (scorecard, pencil, sand & seed bottle), and neatly staged with bag straps secured
• Follow the daily cart rotation strategy to extend the life of the fleet and ensure consistency
• Maintain a clean and organized cart barn, bag drop area, and surrounding guest service spaces
• Wash, dry, and restock golf carts after each use, and properly store them at the end of the day
• Assist with daily and preventative maintenance of the golf cart fleet as directed

Driving Range Operations

• Set up and break down the driving range daily, ensuring all areas are clean, safe, and presentable
• Keep range balls cleaned, sorted, and ready before the first tee time
• Ensure Range crates are consistently filled, water buckets are fresh, and club cleaners and spike brushes are well maintained
• Collect all range balls from the tee line and range field each evening
• Anticipate supply needs and communicate when items are low or equipment requires attention

Team & Operational Support

• Follow all opening and closing procedures for outside services with precision and accountability
• Collaborate with fellow team members and departments to create seamless transitions throughout the guest journey
• Maintain constant communication with Golf Shop and management to ensure smooth flow of operations
• Take ownership of all work areas and help maintain a facility that reflects pride and professionalism
• Perform other duties as assigned by the Outside Services Supervisor or Golf Operations Manager

Team Member Lifestyle Perks!

• Medical, mental health, dental and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout portfolio
• Golf benefits
• Employee assistance program
• Career Growth
• Flexible Schedules
• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.