Server Assistant - Jason Aldeans - Full-time

TC Restaurants operates venues in the Nashville area including Luke Bryan's 32 Bridge Food + Drink, Lainey Wilson's Bell Bottoms Up, Jason Aldean's Kitchen + Rooftop Bar, Sun Diner, Luigi's City Pizza, Miranda Lambert's Casa Rosa, Tequila Cowboy and Wanna B's Karaoke BarPOSITION SUMMARY: The Server Assistant (SA) is responsible for assisting servers in food & beverage service of all tables in a high volume, live entertainment, restaurant, and bar setting. SAs will continuously assist the Restaurant Server to enhance the guest experience; while anticipating any additional needs to help ensure each guest has a wonderful and unique visit to our venues. Duties include exceptional service to every guest in a professional manner. Transport materials/supplies and assist the Restaurant Server with beverage and food service in all areas, as well as maintain the cleanliness of all work areas and equipment.*This is a tipped position with a standard hourly pay rate of $12.00 per hour. The pay-range of $30-$35 per hour is the combined hourly wage with an average of tip out per hour for current Server Assistants. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:- Assist restaurant servers in tasks necessary to maintain their tables and assist their guests throughout the visit.- Provide friendly, efficient, knowledgeable, and helpful service of food and beverage in accordance with established quality and time standards.- All SAs should have complete knowledge of the food and bar menus, as well as a complete understanding of host and support staff procedures- Prepare restaurant tables with special attention to sanitation and set-up- Assure tabletops and chairs are sanitized as well as floor area around them- Understand and read a food or beverage order.- Ensure food is served in accordance with safety standards (e.g., proper temperature)- Confirm that each order has appropriate preparation, plate/glassware, garnish, presentation, necessary serving utensils and is complete before taking it to a guest.- Must say the name of food and beverages delivered to guests.- Carry dishes from bars and tables to kitchen dish area- Maintain a good rapport with the FOH & BOH management teams- Inform management of any complaint, comments, or incidents- Ability to communicate effectively with guests, Team Members, and Management in both written and verbal form- Respond to Guest inquiries and requests in a courteous, knowledgeable, and polite manner- Maintain line of sight/atmosphere control by circulating through your work areas throughout shift- Keep all tabletops, floors, and service areas clear/free of dirty glasses, and any unnecessary items throughout shift- Keep service station and service equipment storage organized- Ensure daily/nightly/weekly and opening/running/closing duties are completed- Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles- Observe and anticipate guest's needs, deliver all items to the guests in a timely and accurate fashion. Must have the ability to manage time effectively with minimum supervision.- Adhere to all departmental appearance and uniform standards while always maintaining professionalism- Will follow all company and department policies and procedures, practices, and guidelines.- Performs other job-related duties as assignedIN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE TABLE SERVER ASSISTANT WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:- Accountability- Adherence to Policy- Appearance- Attitude- Dependability- Development- Guest satisfaction- Job skills knowledge- Judgment- Productivity- Punctuality- Quality of work- Teamwork- Working relationships- Written and Verbal communicationWORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:- High School Diploma or equivalent required- Proof of eligibility to work in the United States- Must be 18+ years of age- Adhere to and enforce company, local, state, and government specific regulations.- Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.- Ability to stand and exert well-paced mobility for the duration of a scheduled shift- Must be able to lift up to 25 pounds and/or move objects up to 50 pounds- Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures- Work may be performed in small areas with a 3 ft. access.- Schedule could exceed 30 hours per week and may include overtime when approved by management- Work varied shifts to include days, nights, weekends, and holidays- Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.TC Restaurant Group is an Equal Opportunity Employer. TC Restaurants operates venues in the Nashville area including Luke Bryan's 32 Bridge Food + Drink, Lainey Wilson's Bell Bottoms Up, Jason Aldean's Kitchen + Rooftop Bar, Sun Diner, Luigi's City Pizza, Miranda Lambert's Casa Rosa, Tequila Cowboy and Wanna B's Karaoke BarPOSITION SUMMARY: The Server Assistant (SA) is responsible for assisting servers in food & beverage service of all tables in a high volume, live entertainment, restaurant, and bar setting. SAs will continuously assist the Restaurant Server to enhance the guest experience; while anticipating any additional needs to help ensure each guest has a wonderful and unique visit to our venues. Duties include exceptional service to every guest in a professional manner. Transport materials/supplies and assist the Restaurant Server with beverage and food service in all areas, as well as maintain the cleanliness of all work areas and equipment.*This is a tipped position with a standard hourly pay rate of $12.00 per hour. The pay-range of $30-$35 per hour is the combined hourly wage with an average of tip out per hour for current Server Assistants. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:- Assist restaurant servers in tasks necessary to maintain their tables and assist their guests throughout the visit.- Provide friendly, efficient, knowledgeable, and helpful service of food and beverage in accordance with established quality and time standards.- All SAs should have complete knowledge of the food and bar menus, as well as a complete understanding of host and support staff procedures- Prepare restaurant tables with special attention to sanitation and set-up- Assure tabletops and chairs are sanitized as well as floor area around them- Understand and read a food or beverage order.- Ensure food is served in accordance with safety standards (e.g., proper temperature)- Confirm that each order has appropriate preparation, plate/glassware, garnish, presentation, necessary serving utensils and is complete before taking it to a guest.- Must say the name of food and beverages delivered to guests.- Carry dishes from bars and tables to kitchen dish area- Maintain a good rapport with the FOH & BOH management teams- Inform management of any complaint, comments, or incidents- Ability to communicate effectively with guests, Team Members, and Management in both written and verbal form- Respond to Guest inquiries and requests in a courteous, knowledgeable, and polite manner- Maintain line of sight/atmosphere control by circulating through your work areas throughout shift- Keep all tabletops, floors, and service areas clear/free of dirty glasses, and any unnecessary items throughout shift- Keep service station and service equipment storage organized- Ensure daily/nightly/weekly and opening/running/closing duties are completed- Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles- Observe and anticipate guest's needs, deliver all items to the guests in a timely and accurate fashion. Must have the ability to manage time effectively with minimum supervision.- Adhere to all departmental appearance and uniform standards while always maintaining professionalism- Will follow all company and department policies and procedures, practices, and guidelines.- Performs other job-related duties as assignedIN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE TABLE SERVER ASSISTANT WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:- Accountability- Adherence to Policy- Appearance- Attitude- Dependability- Development- Guest satisfaction- Job skills knowledge- Judgment- Productivity- Punctuality- Quality of work- Teamwork- Working relationships- Written and Verbal communicationWORKING KNOWLEDGE /EDUCATION/REQUIREMENTS:- High School Diploma or equivalent required- Proof of eligibility to work in the United States- Must be 18+ years of age- Adhere to and enforce company, local, state, and government specific regulations.- Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.- Ability to stand and exert well-paced mobility for the duration of a scheduled shift- Must be able to lift up to 25 pounds and/or move objects up to 50 pounds- Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures- Work may be performed in small areas with a 3 ft. access.- Schedule could exceed 30 hours per week and may include overtime when approved by management- Work varied shifts to include days, nights, weekends, and holidays- Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.TC Restaurant Group is an Equal Opportunity Employer.

Qualifications:

Uniform, Friendly, Urgency, Work Outside, Dependable, essential, 18 Or Older