Travel Coordinator

Overview

The Travel Coordinator will arrange business travel for employees, identifying the most cost-effective and efficient travel arrangements and making necessary reservations for accommodations.

Responsibilities

Essential Functions

• Researches and compares available travel and hotel accommodations to identify the best available option for each travel need.
• When travel arrangements are within approved travel reasons and budget limits, makes all arrangements and reservations as requested.
• Prepares travel itineraries and distributes travel arrangements and schedules to all appropriate staff.
• Obtains approval from leadership for travel requests and expenses that exceed established limits.
• Monitors and facilitates the use of company credit cards.
• Processes reimbursements for travel expenses.
• Meets deadlines in a fast-paced, high-volume environment.
• Proficient in Excel and able to adapt quickly to changing and new software tools for travel.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Excellent verbal and written communication skills.

• Strong working knowledge of the travel industry

• Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal.

• Excellent organizational skills and attention to detail.

• Proficient with Microsoft Office Suite or related software.

• Ability to work under tight deadlines.

• Excellent customer service skills.

• Skilled in supporting high-volume travel needs within a corporate setting, ensuring compliance with company policies and budget guidelines.

• Adept at managing changes, cancellations, and refunds while maintaining excellent service and cost-efficiency.

• Proficient in managing multiple requests, travel expense tracking, and maintaining accurate travel documentation.

• Proficient in Microsoft Excel

• Experience with Canva or similar software

Qualifications

Minimum Education:

• High School Diploma or equivalent (higher degree accepted)

Minimum Experience:

• 1 year demonstrated experience using airline and hotel booking systems to coordinate domestic travel arrangements AND
• 1 year Customer Service phone experience