Customer Satisfaction
- Responsible for promoting, maintaining, and enforcing proper food handling and preparation procedures, rules, and regulations as set forth by the State of Illinois and the Winnebago County Health Dept.
- Maintains excellence in food preparation, safety, cleanliness, and customer experience standards.
- Present food using proper techniques to ensure quality presentation.
- Prepare basic components of each dish on the menu using established recipes.
- Memorize and utilize serving portion sizes and all basic meal prep procedures used in the kitchen.
- Follow food sanitation guidelines and procedures when prepping, cooking or grilling food.
- Communicate daily with guests on a one-to-one basis in a professional, courteous manner providing accurate information regarding facility information and policies.
- Prepare and cook meat, poultry, fish, and seafood.
- Wash, peel, cut, and seed fruits and vegetables for consumption.
- Rotate products regularly to maintain freshness.
- Communicates daily with the Supervisory Staff related to inventory needs, supplies, concerns, and questions.
- Complete daily tasks and checklists efficiently and accurately.
Compliance
- Ensure station setups and perform various side duties as assigned by a manager.
- Follow food sanitation guidelines and procedures when prepping, cooking, or grilling food.
- Inspect stations, tables, and equipment for safety and cleanliness.
- Maintain the proper condition and cleanliness of kitchen and service equipment.
- Conduct oneself in a safe manner, adhering to all safety guidelines, policies, and procedures.
- If 21 years old or older, required to be able to sell alcohol.
- Utilize the Rockford Park District's HRIS system for all HR and payroll-related requirements and to accurately clock in and out for all shifts.
Teamwork
- Collaborate with other staff members within the facility to ensure seamless operations.
- May work unusual hours, including evening private parties, weekends and all holidays in a fast-paced atmosphere.
- Knowledgeable of all Rockford Park District Personnel Policies and departmental operational policies as they pertain to their role and consistent in following through with them in a professional manner.
- Attends all departmental trainings and meetings.
- Understands and has the ability to follow and implement the Rockford Park Districts Emergency Response Plan.
- Performs all other duties as assigned.
Requirements
Education/Experience
High School Diploma or GED, Food Service or Cash Handling Experience preferred.
Critical Skills, Knowledge, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Must be a minimum of 18 years old
- Must be available to work up to 20 hours per week (weather permitting)
- Must be available to work nights, weekends, and holidays
- Proven cooking experience, including experience as a line, restaurant or prep cook.
- Excellent understanding of various cooking methods, ingredients, equipment and procedures.
- Ability to provide customers with expert care, sensitive consideration, and efficient service
- A positive attitude and ability work well under pressure with bussers, cooks and other staff
- Able to perform high-quality work while unsupervised.
- Attention to cleanliness and safety standards.
- Patient and customer friendly-oriented approach when working with others.
- Excellent people skills with a friendly and professional attitude.
- Responsible and trustworthy
- Self-motivated and takes initiative.
- Must have outstanding decision-making ability and flexibility.
- Ability to spot and resolve problems efficiently.
- Work in a fast-paced environment and be able to multi-task and keep up with a fast-pace
- Obtain Food Handlers Certification (May be attained after hiring)
- If 21 years of age- Illinois Basset Certificate Training Required (May be attained after hiring)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Medium work:
- Exerting in excess of 50 pounds of force occasionally
- Exerting in excess of 20 pounds of force frequently
- Exerting in excess of 10 pounds of force constantly to move objects.
- Must be able to perform moderately physically intensive tasks, potentially including any combination of the following: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, lifting, grasping, feeling, talking, repetitive motions, substantial movements (motions) of the wrists, hands, and/or fingers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- This position is primarily stationed outdoors; regular exposure to dirt, noise, and temperature and weather extremes.
- Ability to work under stressful conditions, and problem solve.
- Potential exposure to hazardous materials.
Cooks and preps food within Rockford Park District concession areas ensuring adherence to food safety regulations and maintaining high standards in food preparation, presentation, and cleanliness. Communicates effectively with guests, collaborates with team members, and supports operational compliance and safety within their facility.