Receptionist

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Full-Time, Days

The Receptionist for the Sentara Brock Cancer Center functions in a multi-disciplinary environment that requires the application of excellent customer service skills to all internal and external customers, vendors, visitors, and patients. Communicates information, trains and leads volunteers and students (as applicable by department), and redirects inquiries as appropriate utilizing applicable office equipment and resources. Performs various clerical duties as assigned.

The receptionist has the ability to communicate effectively with individuals of varied backgrounds, ages, ethnicities, education and experience levels. Ability to communicate in a work environment with frequent interruptions. Displays high level of initiative and utilizes independent judgment routinely. Guest Services/Volunteer Services Receptionist monitors volunteers, provides applicable information to volunteers to ensure sharing of correct information to visitors, confirms supplies are available at desk, and checks department schedule to guarantee coverage. Operating Room (OR) Receptionist works to efficiently coordinate all scheduling of procedures, provides notifications and changes to appropriate staff, and collects necessary demographics to ensure maximum utilization of OR resources while ensuring provider and patient needs are met.

The Receptionist for the Brock Cancer Center is an integral part of the patient/family experience as well as the safety/security plan for the center. The receptionist provides wayfinding assistance, wheelchair assistance, support to security, etc.

Education
HS - High School Grad or Equivalent

Certification/Licensure
No specific certification or licensure requirements

Experience

1 year of administrative experience required

1 year of clerical preferred

1 year of healthcare preferred

Keywords: Receptionist, secretary, administrative, customer service, healthcare, admin

Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day, this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.