Custodian

  • Health Right 360
  • San Francisco, California
  • Full Time

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
  • Employees qualify for public loan forgiveness programs
  • Training and professional development opportunities
  • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

The Custodian is responsible for providing cleaning and sanitation services at HealthRIGHT 360 facilities. With a strong commitment to high-quality service, the Custodian supports program staff by ensuring that all facilities are clean, safe, and well-maintained to meet operational needs. This team member works with a service-oriented mindset, takes pride in maintaining a clean and welcoming environment, holds themselves and others accountable, follows through on assigned tasks, communicates effectively, and responds promptly to requests. They carry out their duties with compassion and a spirit of partnership to support the agency’s mission and goals.

KEY RESPONSIBILITIES

Direct Service Responsibilities:

  • Under limited supervision, perform daily housekeeping, cleaning, and maintenance reporting for program.
  • Follow COVID Cleaning Protocols, safety, healthcare/hazardous waste policies and procedures at all times.
  • Observe and assist in Stericycle procedures for program.
  • Clean bathrooms (toilets and shower) after each participant use.
  • Clean all furniture, surfaces, pillows, mattresses, and other program appliances after each participant use.
  • Ensure dirty linens etc. are organized for laundry service delivery and output.
  • Maintain cleaning supplies in secured manner.
  • Identifies and reports any problems in regard to maintenance, health, safety or security of the property to the Assistant Maintenance Supervisor and Maintenance Manager.
  • Follow a schedule of preventative cleaning duties as needed.
  • Prepare written reports on maintenance issues as requested.
  • May assist in responding to crises (e.g. conflict) and overdose with crisis de-escalation interventions and Narcan.
  • Chaperone on-site food service and other onsite services.
  • May be required to work nights and weekends.

Administrative Responsibilities:

  • Attend internal program staff meetings, clinical, and administrative supervision including regular shift meetings and various ad hoc meetings.
  • Along with the team, take ownership to ensure the overall quality of customer and health services at program.
  • Participate in ongoing trainings on harm reduction, Narcan use, drug and alcohol use/intoxication/withdrawal, motivational interviewing, customer service, trauma-informed care, team-based care, and other related topics.

QUALIFICATIONS

Education, Certification, and Experience

Required:

  • HS Diploma or equivalent.
  • Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
  • Experience working with people who use drugs and people experiencing homelessness.
  • First Aid Certified within 30 days of employment.
  • CPR Certified within 30 days of employment.

Desired:

  • We value lived experience of homelessness, illicit drug use, and alcohol use.

Background Clearance

  • Must complete a background check and livescan.
  • Must be fully vaccinated against COVID-19 (including booster shot).
  • Must be able to pass health screening and TB test.

Knowledge

Required:

  • Knowledge of custodial practices and procedures including sanitation.

Skills and Abilities

Required:

  • Ability, willingness, and sensitivity to work with diverse population.
  • Must be able to lift up to 50 lbs.

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

Sitting

1 hrs

Walking

4 hrs

Standing

3 hr

Driving

Occasionally

We will consider for employment qualified applicants with arrest and conviction records.
Job ID: 488538217
Originally Posted on: 8/7/2025

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