Customer Experience Representative - Portland Jetport Airport Customer Experience Representative - Portland Jetport Airport

Customer Experience Representative - Portland Jetport Airport Enterprise Mobility 3.3 ( ) Portland, ME Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and equally to men 65% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career. Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts We make a point to hire locally and ensure our employees reflect the communities in which we do business. # 516391 Position summary ly rental and return experience. The pay for this position starts at $19 / hour plus monthly bonus opportunities. Average monthly commission bonuses range from $300-$500. This position is located at The Portland Jetport Airport-.1001 Westbrook St. Portland, ME 04102. We offer: Paid time off Consistent full time 40 hour per week schedule Employee discount Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedules Available: Wednesday- Sunday: 6:30am-3:30pm Wednesday- Sunday: 8:00am-5:00pm Thursday- Monday: 9:00am-6:00pm Responsibilities We are hiring now for immediate openings. Responsibilities include: Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years of age Must have a High School Diploma or GED Must currently have a valid US driver's license Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must have at least 6 months of prior customer service experience Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and equally to men 65% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews With the support of management and their peers, women are encouraged to pursue new opportunities and rise to new levels in their career. Employee benefits include adoption assistance, company-sponsored events and activities, employee assistance program, employee discounts We make a point to hire locally and ensure our employees reflect the communities in which we do business.