Host

0-1 years

Job Title: Host

About Us:

Fleurs is a soon-to-open upscale casual French restaurant focused on thoughtful cooking, a respectful team culture, and high standards across every part of the operation. We believe that exceptional service begins at the front door, and we're looking for a Host who will set the tone for a memorable dining experience.

Job Summary:

Were seeking a friendly, organized, and professional Host to be the first point of contact for our guests. This role is essential for creating a welcoming atmosphere and ensuring smooth operation in the dining room. You'll manage reservations, greet and seat guests, and support the front-of-house team to maintain efficient service.

Responsibilities:

• Warmly welcome guests upon arrival and bid them farewell upon departure
• Efficiently manage the reservation system and walk-in guest flow
• Accurately quote wait times and manage guest expectations
• Escort guests to their tables, present menus, and inform them of their server
• Answer phone calls, take reservations, and answer guest inquiries
• Maintain cleanliness and organization of the host stand, waiting area, and restrooms
• Assist in the expediting of table turns as needed
• Communicate effectively and constantly with FOH & BOH management and FOH team members
• Help maintain overall dining room ambiance and guest comfort
• Handle guest concerns or complaints with professionalism and escalate to management when necessary
• Manage coat check, and secure / manage checked items as needed

Qualifications:

• Prior experience as a Host in a restaurant setting is preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work efficiently in a fast-paced environment and handle multiple tasks
• A positive and enthusiastic attitude with a genuine passion for hospitality
• Professional appearance and demeanor
• Ability to stand for long periods and lift up to 25 pounds
• A team player with a willingness to assist colleagues as needed
• Punctual and dependable

What We Offer:

• A respectful, team-oriented front-of-house environment
• Consistent hours and a clear structure
• Opportunities to grow into other front-of-house positions for those interested
• Healthcare benefits and paid vacation
• Competitive hourly pay and daily staff meal included

Were looking for someone who understands that the first impression is key to a great dining experienceand who wants to be part of a tight-knit, professional team.

Compensation: Hourly ($17.00 - $20.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Customer Service Orientation

Conflict Resolution skills

Time Management Skills

Adaptability

Multitasking Ability

Attention to Guest Experience

Problem Solving Skills

Collaboration skills

Stress Management

Empathy

Professionalism

Initiative

Responsibility

Work Ethic

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