Medical Receptionist

Medical Receptionist
Falls Church, VA
Pay From: $20 per hour

MUST:
Experienced Patient Care Coordinator or Medical Receptionist
Must have 3 plus years of current Patient Care Coordinator experience
Must have experience scheduling appointment
Must have experience with EMR
Must have strong computer skills with Microsoft Office
Must have strong attention to detail
Must have strong organizational skills
Must have strong verbal and written communication skills
Spanish and English speaking is highly preferred
Family Medicine experience is highly preferred

DUTIES:
Patient Care Coordinator will be responsible for, but not limited to the following:
Use a multi-line phone system to answer and appropriately route all incoming calls.
Conducts follow up calls to patients to discuss the patient's progress and address any concerns
Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member.
Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Assist with daily monitoring of inventory levels of all clinical and office supplies
Daily scanning and uploading of documents in Patient files
Trains additional staff on daily procedures when requested by the office manager and/or physician
Participates in clinic marketing efforts and provides ongoing support to promote clinic profitability and success
Prepares laboratory order forms
Obtains patient laboratory results
Assists physician or mid-level practitioner with patient referrals to other healthcare professionals
Documents patient progress notes in the patient chart and/or EMR
Performs other clinical duties as required
Conducts follow up calls to patients to discuss the patient's progress and address any concerns Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.