Dental Front Desk Receptionist - Bilingual

Medical Claims Specialist - Dental Clinic - Bilingual

Follow Your Calling, Find Your Career

Pay Range: $20.00 - $24.71 /hour

This is a non- exempt (hourly) position
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicants salary history and qualifications in comparison to the market rate and requirements for the job.

This role is on-site. Schedule is Monday through Thursday from 6:30 AM to 5:00 PM.

About Us
At Mecklenburg County, youll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. Were counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.
As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease. Come be a part of Mecklenburg Countys Public Health departments vision to assure the health and safety of our diverse and changing community today and for future generations."

Position Summary
Review claims for irregularities, accuracy and completeness. This position, under general supervision, is
responsible updating records and preparing required reports; assisting in claims cost control; reviewing
claims for eligibility and contacting individuals about medical claims and provide counsel regarding
benefits and coverage.

Essential Functions
Review medical claims and verify eligibility
Process and approve transactions; prepare related reports; research and resolve discrepancies
Monitor, analyze, audit, and reconcile a variety financial information related to medical claims
Serves as a para-professional advisor to departments on assigned duties and related issues and
maintains confidential information
Respond to and resolve internal and external questions and concerns
Create and maintain paper and electronic files
Create, review, interpret, and maintain a variety of records, systems, and logs
Assist in interpreting and applying policies, procedures, laws and regulations
Assist with any patient registration duties as needed
Assist in special projects with higher level staff

Minimum Qualifications
Experience:
Minimum of four years of related experience

Education:
High School Diploma or equivalent
Combination of relevant education and relevant experience accepted?: Yes

Licenses and Certifications
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges

Preferred Qualifications
Associates degree in a related field

Knowledge, Skills and Abilities
Knowledge of
Budgetary principles
Governmental accounting procedures
Arithmetic, algebra, geometry, calculus, statistics, and their application
The structure and content of the English language including the meaning and spelling of words,
rules of composition, and grammar
Overall function and responsibilities and services of the assigned area
Principles and processes for providing customer service: this includes customer needs
assessment, meeting quality standards for services, and evaluation of customer satisfaction

Skills
Basic auditing/monitoring techniques
Interpretation of financial documents
Giving full attention to what other people are saying, taking time to understand the points being
made, asking questions as appropriate, and not interrupting at inappropriate times
Talking to others to convey information effectively
Using logic and reasoning to identify the strengths and weaknesses of alternative solution,
conclusions or approaches to problems
Using mathematics to solve problems
Basic inventory control principles

Abilities
Communication: Clearly conveying information and ideas through a variety of media to individuals
or groups in a manner that engages the audience and helps them understand and retain the
information provided
Building Partnerships: Identifying opportunities and taking action to build strategic relationships
between ones area and other areas, teams, departments, units or organizations to help achieve
business goals
Information Monitoring: Setting up ongoing procedures to collect and review information needed
to manage an organization or ongoing activities within it.
Decision Making: Identifying and understanding issues, problems and opportunities; comparing
data from different sources to draw conclusions; using effective approaches for choosing a course
of action or developing appropriate solutions; taking action that is consistent with available facts,
constraints, and probable consequences
Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical
and professional skill or knowledge in position-related areas; keeping up with current
developments and trends in areas of expertise

Computer Skills
Proficient in various applicable computer programs including Microsoft Office Suite

Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable
accommodation, each essential function satisfactorily. Reasonable accommodations may be made to
help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or
working conditions. Other duties may be assigned based on business need and the supervisors request.
Mecklenburg County reserves the right to revise the job description at any time. Designated positions
may be required to assist in emergency and/or disaster situations