Server - River Bar (Part-Time) Starting at $7.25/hr, plus tips

Basic Job Function:
Provide friendly, attentive, and timely service to create an exceptional experience for all guests and members. Promote the Sea Island legacy of warm, genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.

Minimum Requirements:
• Previous service experience in a luxury hotel, resort, or fine dining restaurant, preferred
• Familiarization with restaurant POS Systems, preferred
• Must be at least 18 years of age (Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)
• TIPS (Training for Intervention Procedures) Certified, preferred
• Excellent communication skills, both written and verbal
• Consistently aspires to fulfill Core Company Values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty, & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members, and co-workers
• Must possess a positive attitude, have the ability to work with a variety of people, and cooperate with coworkers efficiently and effectively
• Must be detail-oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed, and in compliance with Company Dress Code Policy

Tasks/Responsibilities:
• Prepare station for service prior to guest arrival, including the supplying of side stands, setting of and inspection of all tables for cleanliness, and correctness of settings
• Serve food and beverage items according to prescribed procedures
• Monitor diners' satisfaction frequently and anticipate needs without requiring direction
• Communicate continually with server assistants, chefs, and supervisor/general manager on duty in order to deliver food in a timely fashion and execute a smooth flowing dining experience for guests
• Clear courses according to correct procedures and take away items from tray stands to kitchen for proper depositing
• Accurately summarize meals served for reporting purposes, per established procedure
• Reset tables, as needed
• Learn the names and personally recognize regular guests and members
• Record and bill orders accurately into the register system and process payments using guest and member cards
• Properly obtain completed guest checks, ensuring they bear all required information
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved) and follow up on issues, as needed (if computer access is not available, give information to admin support)
• Maintain cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality and timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems, maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attend all scheduled employee meetings and bring suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:
• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull, and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including: sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to lift, carry, pull, and push up to 30 lbs. intermittently throughout a shift
• Ability to read, write, and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical, and fume hazards
• Maintain compliance with Company Resort Professional Image Policy