Utility Porter/Houseperson

This position is responsible for maintaining the cleanliness and orderly appearance of an assigned area on the property. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Perform all phases of cleaning properly; sweeping, wiping, mopping, vacuuming, gum removal, emptying trash receptacles, cleaning sand urns, spot cleaning of glass, mirrors and carpeting as directed in assigned areas.
• Responsible for emergency clean up, including biohazards/sharps containers, floods, broken glass in assigned sections.
• Properly clean guest corridors, hallways, back of house, vending areas.
• Assist Guest Room Attendants by removing soiled linen and trash from carts and prepare room for room attendant to clean.
• Ensure locker areas, maintain supplies, linen is stocked and maintained in locker rooms.
• Deliver guest/GRA (non-stock) items in a timely fashion.
• Maintain one or more areas inside the casino, back of house, or immediate area outside casino. Guest tower hallways; BOH linen supply storage room; and central storage areas.
• All laundered items brought down for cleaning (duvets, blankets, shower curtains, robes etc.).
• Maintain accurate inventory and par levels and notify management of items needing to be ordered.
• Pick up supplies and receivers from loading dock/warehouse.
• Conduct weekly and monthly inventories.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• At least six months experience in general cleaning.
• Must have ability to multitask and exhibits flexibility.
• Must be able to communicate in English. Ability to use a radio, learn to operate HOTSOS, basic computer (to complete HOTSOS calls). Ride on vacuum (Chariot Ride on Vacuum), tug (need name), flat bed.
• Spend majority of shift in a working environment that is subject to varying levels of crowds, noise levels, and smoke, the severity of which depends upon customer volume.
• Use various cleaning chemicals, proper safety precautions are taken.
• Occasionally works outside and is subject to all weather conditions. Proper clothing is provided.
• Inspect and clean all areas of responsibility.
• Use 2 step stool, and/or use of 8-foot ladder, after being properly trained
• Physical in nature and requires complete physical mobility in order to move around work area effectively and efficiently.
• Lift, Push, Pull 100lbs or more. Ability to reach all areas in need of cleaning and transport all necessary supplies around the workplace.
• Move linen carts weighing in excess of 200 pounds.
• Be able to clean rooms, trained, have ability to assist in any housekeeping function required by management, when required
• Use all PPE as designed and required for each area assigned.
• Minimum age requirement 21.

EDUCATION and/or EXPERIENCE :

High school diploma or equivalent.

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS :

• Constantly standing, eye/hand coordination, handling, wrist motion, hearing, speaking, seeing, reading, and bending.
• Constantly walking up to distances of 500 ft. during shift.
• Constantly lifting and carrying trays up to a maximum of 15lbs. at mid body level, for distances up to a maximum of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT :

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

What we offer you:

• Multiple benefit plans to suit your needs

• Paid Time Off

• 401K

• Opportunities for advancement

• Positive and respectful work environment where diversity is valued

• Generous employee discounts on dining, retail, amusements, and hotels

• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

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