Event Manager - Weddings

This is not your typical career opportunity. At Mission Pacific & The Seabird Beach Resorts, part of the independent collection by Hyatt, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. Were looking for an individual who embodies the luxury lifestyle experience to join the team as the Event Manager - Weddings. This person will play a vital role in helping couples plan and execute their dream wedding.

The Event Manager is an expert in building and maintaining long term relationships by marketing, selling, identifying and converting local catering opportunities. The primary sales efforts of this position is in Weddings. Responsibilities include driving revenue by proving thoughtful proposals to inquiries, proactively developing relationships for future business opportunities, hosting hotel tours, negotiating contractual terms, and facilitating communication before, during and post event with the planning teams. Must be able to work weekends and holidays as needed.

The Event Manager is a leader in the department, participating in and supporting initiatives within the Sales and Event team. This role encompasses in office and remote access and requires presence for site visits, pre-planning meetings, and other sales related guest facing or internal meetings as indicated by the Director of Sales Marketing & Events, Director of Group Sales or Director of Events.

The salary range for this position is $68,640.00 - $86,600.00. This is the pay range for this position that The Seabird Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt has a very competitive benefit package for colleagues, which may include\:

12 Complimentary hotel room nights at Hyatt hotels world-wide

Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide

Bereavement and jury duty pay

Vacation, sick, and new child leave

Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,

Retirement Savings Plan option (401K) with employer match

Employee Stock Purchase Plan

Complimentary employee meals

And so much more!

Job responsibilities include but are not limited to\:

Primary focus is to increase Wedding revenues and profits by generating business through proactive sales efforts.

Proactively pursue leads.

Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers.

Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position.

Communicate regularly with key account planners, social contacts, and other hospitality professionals to establish strong relationships.

Responsible for monthly/quarterly and annual banquet and catering forecasting accuracy.

Maximize use of all available hotel space to generate food, beverage and rental revenues.

Prior Catering Sales experience with track record of accomplishments is required.

Maintains a professional image at all times through appearance and dress.

Establish and maintain a positive, professional relationship with clients through effective, accurate, timely, and reliable communication and action. Always remaining one step ahead of the client in anticipation of their needs. Guarantee that each client's expectations, requirements and request are being met prior to arrival and throughout their visit.

Attain service scores related to client satisfaction score.

Respond to client exit interviews and meeting planner evaluations as appropriate. Address all client concerns as they develop ensuring instant appeasement.

Ensure all functions are checked prior to client's arrival guaranteeing all details are in agreement to client's requirements and hotel standards. Meet with the appropriate staff prior to the function to ensure any deficiencies are corrected by respective personnel.

Communicate with clients via telephone contact, written correspondence, and in person, our policies and procedures as they relate to the coordination of their events.

Ensure that all necessary information is obtained from the client in a timely and accurate manner. Ensure all communication to other departments is produced accurately and on time. Communicate the following requirements to all of the appropriate departments according to the prescribed standard operating procedures\:

o Rooming List, Room Pick Up, Review Attrition, Upsell hotel services and push revenues

o Meeting Room Set-Ups, Set by and Refresh times

o Food and Beverage Requirements, Audio Visual Requirements, Recreational Requirements, Billing Information, Transportation Requirements, any additional tasks/information as deemed necessary.

Conducting Pre- and Post Con.

Maintain Client files, making sure they are kept organized and current with all information.

Ensuring that all information is complete, accurate and distributed in a timely manner to all departments. Review distribution of in-house reports such as the Weekly Distribution, Daily Event Sheet, and Daily Change log to ensure consistency and completeness of information.

Communicate effectively with Operational Departments to ensure that the standards are met and that contractual obligations (written and verbal) are fulfilled.

Preside/attend weekly-designated meetings, such as Resume Review and EO.

Communicate operational problems as they arise.

Exemplify a positive attitude and lead by example. Foster and promote a cooperative working climate maximizing employee morale.

To assist any department as is necessary due to business levels, which may require physical activity.

This list is not all-encompassing and that daily work tasks may and can be altered to meet business needs.

A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills.

A minimum of 3 years of hotel event sales/event planning or comparable experience for Weddings specifically.

Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment.

Minimum 2 years hotel experience or completed Event Management Hospitality trainee program.

Ability to work a flexible schedule including weekends, holidays and nights as needed.

Ability to lift, carry, push and pull a moderate amount of weight.

Bachelor degree of hotel management or equivalent.

Strong organizational skills.

Excellent communication skills and Proficient in computer skills and Microsoft Office Suite.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.