Hotel Engineering Manager

Hotel Engineering Manager

1. Our Brand Mission & Culture –

Nestled in Nashville’s heart since 1910, “the Hermitage Hotel”—Nashville’s original milliondollar landmark and the storied backdrop of generations of gatherings—continues to uphold its timeless motto: “Meet me at The Hermitage.” A National Historic Landmark since 2020, our iconic Beaux Arts architecture connects history and modern luxury under one welcoming roof.

Guided by Our Mission—our commitment to exceptional hospitality through highly personalized service delivered by exceptional staff—and shaped by six core values, we set the gold standard across luxury hospitality:

• Excellence – we continually raise the bar, surprising and delighting guests with poise and polish.
• Accountability – we take ownership of our goals, informed decisions, and guest satisfaction.
• Integrity – we act with consistent character, in every interaction, whether seen or unseen.
• Teamwork – we support one another in service, honesty, and respect, attending thoughtfully to every guest and teammate.
• Tradition – we honor the hotel’s legacy by ensuring our historic reputation grows brighter.
• Community – we are invested in Nashville’s well-being and continue our role in civic enrichment.

Our centuryplus evolution includes a respectful 2021–2022 restoration that refreshed our 122 suites while preserving arresting features like the marble lobby and stained-glass ceiling—alongside the debut of refined dining experiences shaped by Michelin-starred Chef Jean-Georges Vongerichten.

Why you'll thrive here:
When you join us, you become part of a team committed to preserving a cherished landmark and shaping its future—offering competitive wages, comprehensive benefits, and a professionally rewarding environment where growth, collaboration, and pride in legacy go hand in hand.

2. Position Overview:
As Hotel Engineering Manager, you ensure the continuous operation, safety, and preservation of one of America’s most iconic luxury hotels. Balancing modern engineering practices with the demands of Beaux-Arts preservation, you lead all building systems, oversee compliance and sustainability initiatives, and directly support guest-facing service needs with discretion, timeliness, and a guest-first mindset.

3. Key Responsibilities

Property Systems Management

• Lead all mechanical, electrical, plumbing (MEP), HVAC, and fire/life safety systems to ensure full operational functionality 24/7.
• Maintain performance of elevators, generators, lighting, building automation, and emergency power systems.
• Perform daily building inspections, including guest rooms, event spaces, and public areas, ensuring system uptime and code compliance.

Preventive Maintenance & Preservation Oversight

• Manage and execute preventive maintenance plans for both modern infrastructure and original architectural features (e.g. stained glass, marble, plasterwork).
• Monitor wear on historic elements; coordinate restoration efforts in collaboration with preservation architects and consultants.
• Maintain documentation for preservation protocols in alignment with landmark status and Historic Hotels of America standards.

Capital Planning & Vendor Coordination

• Develop and implement lifecycle capital improvement strategies in collaboration with finance and ownership groups.
• Schedule, supervise, and evaluate outside contractors, tradespeople, and vendor teams to ensure quality and timely execution.
• Liaise with internal departments to ensure minimal guest or operational disruption during repairs or upgrades.

Guest-Facing Support & Service Response

• Respond swiftly and discreetly to guest concerns related to climate control, lighting, plumbing, and in-room technical systems.
• Communicate clearly with guests and hotel leadership when issues arise—offering informed, respectful, and reassuring guidance.
• Provide light interpretive information to curious guests about the building’s original systems and restored elements when appropriate.

Cross-Departmental Collaboration

• Coordinate daily with front desk, housekeeping, culinary, events, and F&B teams to support VIP arrivals, weddings, boardroom setups, and private dining events.
• Align with Executive Chef and banquet team on culinary equipment support and service timing for Michelin-caliber dining.
• Support housekeeping and stewarding teams with timely repair of guestroom and back-of-house issues.

Compliance, Safety & Documentation

• Ensure strict adherence to OSHA, NFPA, local fire codes, and historic preservation standards.
• Maintain and update all safety and compliance documentation, inspections, certifications, and incident reports.
• Train engineering and night teams on emergency response procedures, lockout/tagout, and hazard communication standards.

Brand Alignment & Strategic Initiatives

• Support sustainability goals (e.g. LED retrofits, LEED-conscious practices) while preserving architectural integrity.
• Contribute to enterprise-wide initiatives with discretion, accuracy, and full alignment to service and brand standards.
• Act as a cultural steward of the building—ensuring engineering excellence supports luxury hospitality at every guest touchpoint.

4. Qualifications & Requirements

Required Experience & Technical Proficiency

• Minimum 5 years of engineering leadership within luxury hospitality; 2+ years in a historic or landmark property preferred.
• Advanced knowledge of HVAC, MEP systems, automation controls, backup power systems, and building operations software.
• Demonstrated experience in capital improvement planning, vendor management, and preventive maintenance systems.
• Skilled in emergency protocols, guest service interfacing, and hands-on technical troubleshooting.
• Proficient in English (verbal/written); able to draft clear documentation and respond diplomatically to guests and vendors.
• Resident in Nashville, TN, or available for full on-site presence with flexible scheduling for weekends, holidays, and high-occupancy periods.

Behavioral Competencies

• Safety & Accountability: Enforces best practices, conducts system reliability audits, and leads rapid resolution of any system malfunctions.
• GuestFocused Communication: Communicates calmly and thoughtfully in guest-facing scenarios, clearly explaining technical issues and needed recovery actions.
• Attention to Detail: Protects fragile historic features, proactively identifying early signs of deterioration or system anomalies.
• Leadership & Mentorship: Trains and aligns team members and vendors to uphold the highest standards of safety, service, and historic preservation.
• Innovation & Sustainability: Champions energy-efficient or LEED-aligned upgrades that respect and preserve the hotel’s historic character.

Preferred Extras

• Industry certifications: LEED AP, CHC, IFMA, NEBB, or equivalent.
• Experience with landmark restoration, especially within National Historic Landmark buildings.
• Conversational proficiency in Spanish, French, or another second language to aid in vendor or team communication.
• Familiarity with hospitality tech organizations (e.g. HTNG, IHEEM, or preservation societies).
• Exposure to culinary or Michelin-level dining operations for kitchen equipment and utility readiness.

5. Why This Role Shines at The Hermitage Hotel

As Hotel Engineering Manager at The Hermitage Hotel, you are entrusted with the care and preservation of a true American icon. Built in 1910 and recognized as a National Historic Landmark, The Hermitage demands not only technical mastery but an understanding of cultural legacy. Your leadership ensures both seamless guest comfort and long-term preservation of historic materials—from antique marble to century-old mechanical systems. You’ll support Nashville’s most prestigious events, collaborate with award-winning chefs, and anchor the invisible infrastructure that makes five-star hospitality possible. This is not just an engineering role—it’s stewardship of Southern heritage, brought to life through your precision, care, and excellence.

6. Benefits

At The Hermitage Hotel, we value our team members and offer a comprehensive benefits package to support your well-being and professional growth for Full Time Employees:

• Health & Wellness: Affordable health, dental, and vision insurance, with options to extend coverage to spouses, children, or domestic partners.
• Financial Security: Company-provided life insurance and a 401(k) plan with a 3% annual match.
• Work-Life Balance: Paid time off starting at 15 days per year after initial 90 day probationary period, increasing with tenure up to 30 days per year.
• Employee Support: Access to mental and behavioral health services, telehealth consultations, and an employee assistance program.
• Additional Perks: Complimentary meals in the employee cafeteria, subsidized on-site parking, and generous discounts at our retail and restaurant outlets.
• Professional Development: Ongoing education support, including industry training.
• Exclusive Rates: Special hotel rates for employees and discounted rates for friends and family.

7. Schedule:

· Must be available for Weekends/ Holidays

· Morning/Day/Night Shifts

· Shift Length 8(+) Hours

· Full Time range up to 40(+) Hours per week

· Location: In Person

8. Compensation

· Starting Salary is based upon experience

· Paid Biweekly

NOTICE
It is the policy of The Hermitage Hotel to employ the most qualified individuals. Promotion from within will be given priority whenever possible thus providing for growth, advancement, and increased responsibility for employees. All candidates are required to pass a pre-employment drug screen and criminal background check prior to beginning employment.

EQUAL OPPORTUNITY EMPLOYER
The Hermitage Hotel is an equal opportunity employer and does not discriminate against associates or job applicants on the basis of race, religion, color, sex, age, national origin, disability, veteran status, or any other condition protected by applicable state and federal laws, except where a bona fide occupational qualification applies.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Hotel, Apartment, Hospital maintenance: 5 years (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• Nashville, TN 37219 (Preferred)

Work Location: In person