Guest Service Representative/ Night Auditor

  • WHITESTONE HOSPITALITY MANAGEMENT
  • Fort Worth, Texas
  • Full Time
Salary Confidential

Position range in Tarrant County $23k - $30k Per Year

Guest Service Representative/ Night Auditor

WHITESTONE HOSPITALITY MANAGEMENT

Occupation: Hotel, Motel, and Resort Desk Clerks

Location: Fort Worth, TX - 76155

Positions available: 1

Job #: 16902075

Source: WorkInTexas

Posted: 8/4/2025

Updated: 8/7/2025

Expires: 9/3/2025

Web Site: WorkInTexas

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment

Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window.

Work Onsite

Full Time

Education

High School Diploma or Equivalent

Experience

12 Month(s)

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

Help for . Opens a new window.

Help for . Opens a new window.

Key responsibilities of the Guest Service Agent to include:

Serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments.

Checks guests out and explain billing.

Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies.

Ensure that the hotel meets/exceeds Whitestone and Brand standards for guest satisfaction.

Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Whitestones Standard Operating Procedures.

JOB REQUIREMENTS

The minimum qualifications for this position are:

Minimum 1 year of front office experience

High School diploma or higher level education preferred

Good customer service skills

Ability to work independently and with others

Good communication skills

Attention to detail

Ability to multi task

Displays good initiative

Help for Employer Information. Opens a new window.
Job ID: 488844458
Originally Posted on: 8/9/2025

Want to find more Hospitality Service opportunities?

Check out the 249,182 verified Hospitality Service jobs on iHireHospitalityServices