DS Server FT

At Lakeview Village, we are friendly professionals who are united by our passion for providing aging adults with a lifestyle and quality services above the rest. No matter the stage in your career, this is your opportunity to be a part of a community that creates cherished memories for our residents.

Lakeview Village is a continuing care retirement community. We have an opening for a Server to work Full Time.

Lakeview's Full Time Server oversees the daily greeting, reservation, and service process for the residents and guests in Lakeview Village Dining Rooms in a professional manner. Contributes to the residents' quality of life by providing optimal choices and caring services.

Why join us?

• Competitive pay
• Health, dental, and vision benefits
• Retirement plan with employer match
• Employee Assistance Program
• Fitness center and pool

Job Duties and Responsibilities

• Creates, models, and maintains a high level of service and hospitality in a team-oriented setting.
• Works closely with the Servers and Hosts to ensure that all opening and closing duties are completed, as posted in the dining room and/or service areas.
• Provides a variety of services in the assigned dining room including, but not limited to: service to the residents, families, and guests, preparing and fulfilling orders for pick-up and delivery, cleaning, organizing, and restocking.
• Ensures that incidents, equipment failures, or malfunctions are reported to the appropriate individual in a timely manner.
• Ensures timely and efficient dining room operations by utilizing reservation sheets, seating charts, and service schedules.
• Provides direction and assistance for Servers during meal service in order to maintain a high level of service and resident satisfaction.
• Supports the Dining Room Manager during the Server and Host training process.
• Demonstrates a full understanding of the items on the menu each shift, ensures that residents', families', and guests' questions are appropriately answered.
• Documents all mealtime transactions with residents and guests, according to established policies and procedures.
• Demonstrates a full understanding and effective application of departmental and dining room operational policies, procedures, and etiquette.
• Maintains proper personal appearance and hygiene according to established procedures.
• Demonstrates a full understanding and effective application of proper small wares handling, sanitation, food borne illness, and cross-contamination policies and procedures.
• Develops and maintains a good working rapport with inter-department personnel and other departments within the facility, to ensure that Dining Service programs can be properly maintained to meet the needs of facility and residents.
• Ensures that the facility is maintained in a clean, safe, and orderly manner for resident comfort and convenience.
• Ensures that work/assignment areas are clean, cared for, properly maintained, and free of equipment, supplies, etc. before leaving.
• Ensures that Resident's Rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to express grievances are followed.

Qualifications

• Must be 18 years of age.
• Minimum of 6 months of restaurant serving or food service experience are required.
• Has a working knowledge of every resident that frequently attends assigned Lakeview dining room, makes an effort to learn the names of new residents.
• Demonstrates a full understanding and effective application of all Front-of-House opening and closing procedures.
• Demonstrates good communications skills, including but not limited to effective reading, writing, speaking, and analytical skills, with fluent understanding of English.
• Demonstrates a full understanding and effective application of the use of HACCP and OSHA protocols.
• Demonstrates a full understanding and effective application of the use of cleaning chemicals and other hazardous materials.
• Possesses basic mathematical skills and is detail-oriented.
• Ability to work overtime, holidays, and weekends as assigned.
• Possesses an empathetic approach to the elderly.
• Able to work in a team setting with residents, relatives, staff, and others.

IND101