Sr. Specialist, Service Concierge - Schwab Wealth Advisory

Position Type: RegularYour opportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.Schwab Wealth Advisory is Schwab's premier, fee-based, and non-discretionary wealth management program, passionate about delivering exceptional service to help clients achieve their financial goals. We believe that wealth management should be designed to reflect clients' unique circumstances and needs. As a Concierge for Schwab Wealth Advisory, youwilldeliverpremiumoperational serviceand support to Regional Wealth Advisors, Associate Wealth Advisors, and Financial Consultants through active case management across several operational workflows.We value integrity,open communication, strong market knowledge, and a passion for client service.If you want to workwith a firm that is dynamic, client focused, invests in your growth, and values your contributions,consider acareer as am Support Associate.As a Concierge,you will be apartof a fast-paced environment on a small, highly reciprocal team of 10-12 professionals.You will play an integral role to the success of SchwabWealth Advisory by servicing ouradvisors and other key business partners via operational requests and case management. Youwill be responsiblefordelivering extraordinary and consistent business partner support experiences, proactively engaging client base in accordance with casework,and strengthening client and business partner relationships.You will leverage your financial services experienceto provide resolutions onfoundational needsregardingportfoliomanagement, financial planning, and financial markets/economy.Thisopportunitywill allow you to builda strong foundation in supporting wealth management practices.Your manager will be focused on yourprofessional development through coachingand ongoing training to prepare you for the next opportunity in Schwab Wealth Advisory.Other areas where you will maintain and grow your competencies:Client Orientation:Provide white glove servicethroughstrong problem resolutionand anticipating client needs.Exceptional Oral and Written Communication: Highly effective communication skills and the ability to articulate our processes and operating standards to Advisors, Financial Consultants, and other key business partners.Thoroughness: Strong acumen for operational accuracy and business partner follow-up. Proactively leverage tools and resources within theirproblem-solvingprocess. Strong accuracy in communications and casework with minimal errors.Building Collaborative Relationships:Ability to connect with others in a way that fosters trust and creates collaborative relationships;Must be able to develop and maintain good cross departmental working relationships.Fostering Teamwork: Ability to collaborate and support team members through a relational work style.Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously.What you haveTo ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.Required QualificationsActive and valid FINRA Series 7 license requiredActive and valid FINRA 66 or 63/65licensesrequired(may be obtainedwith a120-dayCOE)Minimum 1 year of experience in the financial services industryPreferred QualificationsExperience servicing high-net-worth clients preferredExperience supporting financial advisors preferredExperience with CRM software such as Salesforce preferredIn addition to the salary range, this role is also eligible for bonus or incentive opportunities.What's in it for youAt Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.We offer a competitive benefits package that takes care of the whole you - both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurancePDN-9f963274-22ba-4c48-80ab-11e1de36f42e