Citrus Market Barista

Citrus Market Barista

Location

California, Aliso Viejo Renaissance ClubSport

Pay range

$18 Hourly

Employment duration

Part time

Food and Beverage Department

Job Description

CITRUS MARKET BARISTA

MISSION

Ensure a pleasant and enjoyable experience for all customers. To greet customers as they approach the Citrus Market counter. To provide high quality and efficient preparation of customer food orders. To take orders in a service-oriented manner, demonstrating complete knowledge of all menu items, ingredients and prices, and employing suggestive selling skills where appropriate. Recognize regular customers and anticipate their needs. To keep the food prep areas and food display cases and counters clean and uncluttered. To provide efficient cash register processing of customer orders, and thank customers for their business.

REPORTS TO

Director of Food and Beverage

DRIVERS of SUCCESS

Personable, Friendly Demeanor

Customer Service and Cleanliness Obsession

Food Prep Skills

Team Player, Leadership Skills

Professionalism, Responsibility

Enthusiasm, Hustle, Achievement Orientation

General Food Service/Cafe Knowledge and Experience

PRIMARY RESPONSIBILITIES

Welcome customers to the deli, and thank them for their business; get to know and use names as often as possible

Ensure food prep area is always stocked with all needed ingredients, utensils, etc.

Assist customers in selecting their food orders; make suggestions where appropriate

Prepare all food orders according to recipes or provided guidelines

Prepare all food orders in the most efficient manner and order

Be service-oriented and aware of customers in line; make eye contact, let customers know you'll be right with them, and handle multiple orders simultaneously when possible

Promote daily specials, new menu items, and healthy alternatives for those interested in low-fat items

Be flexible with customers regarding special requests; allow substitutions wherever possible

Ensure the deli case and drink cases are kept stocked and that counter areas are uncluttered

Operate the cash register efficiently; ensure adequate change is maintained in the drawer

Follow member and guest charging policies and associate discount policies

Follow all opening and closing procedures as applicable

Follow all state liquor laws in the responsible service of alcohol

Keep the food prep areas sanitary and uncluttered

Keep condiments and paper goods supplies stocked

Cross-train in other restaurant positions

Ensure that club member and guest orders are serviced before associate orders

Other responsibilities as assigned by the Director of Foodand Beverage

ESSENTIAL PHYSICAL REQUIREMENTS

Qualified candidates, with or without reasonable accommodations, must be able to:

Write, read, speak, hear and see

Stand and walk for prolonged periods

Bend, lift and carry up to 40 lbs.

Set-up and take-down light equipment

Operate kitchen and food prep utensils and equipment

Demonstrate manual dexterity and coordination - handle breakables and hot dishes

Perform general housekeeping work