Baggage Concierge Agent
Req #943
GAATL - PS, Hapeville, Georgia, United States of America
Job Description
Posted Tuesday, August 5, 2025 at 10:00 PM
Collect checked luggage from facility and transport across the AOA to approved drop point at the terminal in compliance with TSA and airline security requirements.
Coordinate with airline staff at luggage drop point to ensure luggage is inserted into the hold baggage system (HBS).
Collect boarding passes and bag tags issued by the airlines at the main terminal and bring back to facility.
Collect checked luggage at the first available drop point, as agreed with each airline, and transport across the AOA to the facility in accordance with TSA, CBP and airline security requirements.
Safely lift, load, unload and transport baggage to and from the facility
Protect baggage and other equipment from damage, loss and weather conditions
Drive and operate ground equipment and vehicles
Assist with record-keeping and documentation to ensure correct handling of baggage
Ad to safety guidelines and maintain safe working conditions for yourself and others
Communicate with managers and lead agents to manage daily schedules
Report equipment problems and breakdowns to facilitate fast repairs
Requirements
Must be at least 18 years of age
Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
High school diploma or equivalent, such as successful completion of a GED
Familiarity with basic computer programs to assist with record-keeping and baggage routing
Possess a valid driver's license and have a good driving record
Pass a physical agility test, depending on the airline
Strong teamwork and collaboration skills to help achieve team goals
Excellent verbal and written communication skills, such as email and phone
Flexible schedule allowing work during nights, weekends and holidays
Adaptability to changing priorities and time management skills
Job Details
Job Family
CUS
Job Function
CUS - Customer Service
Pay Type
Hourly
Hiring Rate
24 USD
Req #943
GAATL - PS, Hapeville, Georgia, United States of America
Job Description
Posted Tuesday, August 5, 2025 at 10:00 PM
Collect checked luggage from facility and transport across the AOA to approved drop point at the terminal in compliance with TSA and airline security requirements.
Coordinate with airline staff at luggage drop point to ensure luggage is inserted into the hold baggage system (HBS).
Collect boarding passes and bag tags issued by the airlines at the main terminal and bring back to facility.
Collect checked luggage at the first available drop point, as agreed with each airline, and transport across the AOA to the facility in accordance with TSA, CBP and airline security requirements.
Safely lift, load, unload and transport baggage to and from the facility
Protect baggage and other equipment from damage, loss and weather conditions
Drive and operate ground equipment and vehicles
Assist with record-keeping and documentation to ensure correct handling of baggage
Ad to safety guidelines and maintain safe working conditions for yourself and others
Communicate with managers and lead agents to manage daily schedules
Report equipment problems and breakdowns to facilitate fast repairs
Requirements
Must be at least 18 years of age
Able to work in extreme conditions, such as hot and cold weather, as well as small spaces
High school diploma or equivalent, such as successful completion of a GED
Familiarity with basic computer programs to assist with record-keeping and baggage routing
Possess a valid driver's license and have a good driving record
Pass a physical agility test, depending on the airline
Strong teamwork and collaboration skills to help achieve team goals
Excellent verbal and written communication skills, such as email and phone
Flexible schedule allowing work during nights, weekends and holidays
Adaptability to changing priorities and time management skills
Job Details
Job Family
CUS
Job Function
CUS - Customer Service
Pay Type
Hourly
Hiring Rate
24 USD
Job ID: 488927402
Originally Posted on: 8/10/2025
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