Hotel Night Auditor

HOTEL NIGHT AUDITOR

Location:

3200 Outlet Blvd, Idaho Falls, US-ID, 83402, United States

Category:

Hotel

Job ID:

63077

widget:

Part-Time

Description

Job Posting: Night Audit Garner Hotel - Idaho Falls, Idaho

The new Garner Hotel is seeking a dedicated and detail-oriented individual to join our team as a Night Auditor. As the "face" of the hotel during overnight hours, you will be a crucial part of our operations, ensuring a smooth transition from one business day to the next while providing exceptional guest service. This position is ideal for someone who is a self-starter, highly organized, and comfortable working independently. You will be responsible for both front desk operations and the financial closing of the day's business. Responsibilities: * Financial Auditing: * Perform nightly audits, verifying and balancing all daily financial transactions including room revenue, credit card transactions, and cash receipts. * Reconcile guest accounts, identifying and resolving any discrepancies. * Prepare and generate daily reports for management, including occupancy, revenue, and other key operational data. * Post room and tax charges to guest accounts. * Front Desk Operations: * Handle late-night guest check-ins and early morning check-outs in a warm and welcoming manner. * Answer phone calls and assist with guest inquiries, requests, and concerns. * Process reservations and provide information about hotel amenities and local attractions. * Maintain a clean and organized front desk area. * Security and Safety: * Monitor hotel security systems and respond to any alarms or emergencies according to established protocols. * Perform a security walk-through of the property. * Handle any guest or staff issues with professionalism and discretion. * Administrative Duties: * Prepare guest folios for express check-out. * Communicate important shift information and guest needs to the next shift and management team. * Complete daily checklists and other assigned tasks. Qualifications: * High school diploma or equivalent. * Previous experience in a hotel front desk or accounting role is preferred. * Basic accounting and mathematical skills. * Excellent customer service and communication skills (verbal and written). * Proficiency with hotel property management systems (PMS) and standard office software. * Ability to work overnight shifts, weekends, and holidays. * Strong problem-solving abilities and attention to detail. * A professional and positive demeanor at all times. We look forward to hearing from you and building a great team at the new Garner Hotel!