Host

Required Years of Experience

2 years

Job Details Better Hospitality Group (BHG) is the operating group behind four of Washington, D.C.s most cherished neighborhood bar/restaurants: TAKODA in the capitals bustling Shaw neighborhood, Boardwalk Bar & Arcade on the waterfront at The Wharf, our newest TAKODA location in the Navy Yard neighborhood across the street from Nationals Park, and our newest concept to-date Easy Company at the Wharf. We are currently hiring for Boardwalk Bar & Arcade at the Wharf. BHG is the fastest growing bar/restaurant group in the Greater Washington region.

Description/Responsibilities

• Greeting guests as they walk into the restaurant and ascertain their dining needs
• Attend to guests upon arrival with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing guests with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure an even workload for wait staff
• Answering phones and scheduling reservations with large parties
• Perform opening and closing duties
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Prepare restaurant tables with special attention to sanitation and consistency

Transportation

• Must have reliable transportation
• Boardwalk is located on the northwestern side of the Wharf and accessible by the green line on the metro (Waterfront and LEnfant)

Knowledge and skills

• Strong customer service skills in order to aid our guests in any matter needed
• Have strong communication skills in order to communicate with coworkers
• Preferred not required: previous experience with Toast ordering system.

Essential physical responsibilities

• Constant standing/walking for long periods of time

Experience

• Preferred not required: 1 year restaurant experience

Hours

• Open availability, including weekends & holidays
• Operational hours
• Sunday - Thursday 11am-10pm
• Friday - Saturday 11am-2pm

Compensation Details

Compensation: Hourly ($20.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills

Customer Service

Strong Customer Service Skills

Communication

Communication Skills

Reservation scheduling

Experience With Reservation Scheduling

Reservation Management

Knowledge of Restaurant Operations

Knowledge of Metro Lines

Knowledge of the Area (Wharf)

Toast Ordering System Experience

Table Seating Optimization

Physical Stamina

Ability to Optimize Seating

Ability to Stand/Walk for Long Periods of Time

Table Optimization

Open Availability, Including Weekends and Holidays

Knowledge of Sanitation Practices

Seating Optimization

Phone Etiquette

Ability to work in a fast paced environment

Teamwork

Table Preparation

Sanitation Practices

Sanitation

Sanitation Procedures

Knowledge of Metro System

Knowledge of Toast Ordering System

Experience With Toast Ordering System (Preferred)

Physical Stamina (Standing/Walking for Long Periods)

Physical Stamina for Standing/Walking

Opening and Closing Duties

Open Availability (Including Weekends and Holidays)

Handling Reservations for Large Parties

Knowledge of Toast Ordering System (Preferred)

Physical Stamina for Constant Standing/Walking

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