Front Desk Receptionist

FRONT DESK RECEPTIONIST

Hyatt Place

Hyatt Place Cleveland/Lyndhurst/Legacy Village

US - OH - Cleveland

Posted: Aug 11, 2025

Summary

Description

As the Front Desk Receptionist, you will:

Exhibits a genuine cheerful and friendly demeanor at all times.

Approachable, warm and helpful.

Conducts self to reflect the high standards of professionalism within Concord.

Answers telephones and directs the caller to the appropriate associate.

Greets and directs visitors to thepany.

Takes and retrieves messages for various Concord team members.

Provides callers with information such aspany address, directions to thepany location,pany fax numbers,pany , and other related information.

Receives sorts and forwards iing mail. Maintains and routes publications.

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).

Keep mail room and storage areas orderly and hazard free.

Complete the ordering, receiving, stocking and distribution of office supplies.

Clerical duties such as photocopying, faxing, filing and collating.

Administrative support for the various department leaders.

Stocks break rooms with supplies and keep the break rooms tidy. Run, unload and put away dishes in break rooms.

Manage office equipment and assists other associates with the operation of office equipment.

Publishes OnCue each week.

Follows safety and security procedures.

Learn, understands and refers to the Concord Operating Procedures.

Order catering for meetings.

Keep water stocked for visitors.

Assist with in house meetings and trainings.

Benefits of Working for Concord Hospitality.

We offerpetitive wages. Full-time associates are eligible to participate in aprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our Associate First culture supports and inspires personal development both within the workplace and beyond. Our associates are what ourpany is built on, and we are proud to recognize them for their hard work, dedication, andmitment to excellence. We value work life balance, diversity, and ourmitment to provide the best customer service and quality amodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our nationalpany cheer heard throughout North America ---

We Are Concord! We support diversity and inclusion through our mission to be a Great Place to Work for All."

Qualifications

Behaviors

Team Player: Works well as a member of a group (Preferred)

Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)

Motivations

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Skills

Analytical (Novice)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location w Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party managementpany that is responsible for all employment benefits and obligations at this location.