Host

Required Years of Experience

3 years

Job Details Stafili Wine Cafe is looking for a welcoming and enthusiastic Host to join our team! Ideal candidates will have at least 2 years restaurant experience as a server and 1 year has a host. Experience with Resy is a plus.

Responsibilities:

• Greet guests upon arrival and manage the waitlist when necessary.

• Provide guests with access to menus and answer any initial questions.

• Seat guests graciously while maintaining an even table rotation.

• Engage with guests upon departure to ensure a memorable dining experience.

• Efficiently oversee the floor plan, coordinating reservations and waitlist management.

• Accurately quote wait times when tables are unavailable.

• Anticipate guest needs and support fellow team members.

Requirements:

• Strong customer service skills with the ability to stay composed in a fast-paced environment.

• Highly organized and punctual.

• Friendly, engaging, and proactive personality.

• Strong problem-solving skills and attention to detail.

• Excellent communication skills.

• A team player with a willingness to help wherever needed.

Compensation Details

Compensation: Hourly ($22.00)

Required Skills

Resy

Ability to Manage Stress in a Fast Paced Environment

Experience in Guest Relations

Skills in Multitasking

Capacity for Effective Time Management

Ability to Work Collaboratively With Others

Ability to Work Collaboratively With a Team

Skills in Conflict Resolution

Adaptability to Changing Situations

Competence in Managing Reservations

Ability to Create a Welcoming Atmosphere

Skills in Anticipating Customer Needs

Skills in Customer Engagement

Experience in Coordinating With Team Members

Attention to Guest Feedback

Ability to Maintain a Positive Attitude

Ability to Anticipate Needs of Guests

Skills in Providing Information to Guests

Skills in Maintaining a Clean and Organized Workspace

Capacity for Maintaining Organization in a Busy Setting

Ability to Follow Procedures and Protocols

Ability to Ensure Customer Satisfaction

Skills in Coordinating With Kitchen and Service Staff

Skills in Effective Floor Management

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