F&B HOST - FREEHAND CHICAGO
Weneed an exceptional and passionate Host to join our team. You will be responsible for seating guests and managing tableset-ups to deliver an excellent guest experience. This position will also be required to workin all areas of Food and Beverage.
WHO ARE WE
Freehand is on a journey.Appropriate, given that we're a shared accommodation brand. Freehand swungthrough the US coolest cities on its way to dominating the world. It burst ontothe scene in the Americas with the launch of our properties in the countrysbiggest markets (NYC, LA, Miami and Chicago) with the acquisition of FreehandHotels. Created for a new generation of urban travelers, Freehand combines thesocial culture of a hotel with innovative design by Roman and Williams, comfortand quality food and beverage at an affordable price.
No biggie. Fast Company namedus one of the top 50 most innovative global companies. We, of course, agree.And now this top 50 most innovative global company (did we mention that?) wantsa pretty awesome F&B Host.
Our spaces are safe andseriously social, in the proudest part of the beating heart of the cities welove. Cultural action, creative pulse and an outstanding way to waste some ofthe finite time the universe has given you - that's what Freehand offers. Holdstrue for staff and visitors equally, and while chic design is always thebackdrop, every Freehand in every destination reflects the unique beat of thatcity's heart.
ABOUT FREEHANDCHICAGO
Welcome to Freehands second outpost! Designed by Manhattan-based Romanand Williams, the building celebrates the citys Midwestern heritage with astring of evocative communal spaces and rooms located in the restored 1927 ArtDeco building, set among the high-rises of the downtown River North neighborhood home to some of the citys best art galleries, boutiques and restaurants.Featuring 217 rooms and amazing public spaces like Cafe Integral coffee andbreakfast bar and the cozy Broken Shaker Bar, its a buzzing, busy space thatrepresents the best of Freehand. Between the busy social calendar and theever-changing makeup of guests and locals coming to play, its a particularlyfun and fulfilling space for everyone in the Freehand Chicago team to work in.
NUTS AND BOLTS OF THEJOB
- Welcome guests in a polite and friendly manner.
- Treats all guests/patrons in a manner to ensure their completesatisfaction. Always strives to exceed expectations.
- Coordinate seating for guests.
- Takes guest/patron information and quotes wait times accurately whenspace is not immediately available.
- Interacts with guests/patrons as they arrive and as they leave the areato ensure positive lounge experience.
- Manage table set-ups
- Manage guest queries in a timely and efficient manner
- Ensure cleanliness of work areas
- Performs other duties as requested by management.
Naturallythis is not intended as an exhaustive list of duties. Other duties as may bereasonably required will form part of this job description.
WHATSIN YOUR DNA
- Enthusiastic,positive attitude, highly motivated and guest driven
- Excellentinterpersonal and communication experience, both verbal & written
- Flexible and ableto work various shifts, ability to work in high pressure situations
- Excellentgrooming standards
YOUR ROCKSTAR EXPERIENCE
- Hospitality and Customer service.
- Previous Food and BeverageExperience a plus
- Knowledge of food hygieneregulations
OUR EMPLOYEE BENEFITS
- Birthdayholiday in addition to your yearly holiday allocation
- FertilityTreatment Support Leave - up to three days' paid leave in any one year for anemployee to undergo fertility treatment
- EmployeeBounty Program providing opportunities to earn a compensation for new hirereferrals with no cap on number of referrals made
- Companycontribution towards gym membership fees for all eligible employees lookgood, feel good, work good
- IdeasAward - Quarterly award to double gross basic salary for 1 month to employeewith most valuable suggestion/feedback
- 2 free nights accommodationacross any of our Generator x Freehand properties globally
- Reduced room rates for staff as well as friends and family members (weoperate in several locations across Europe & US so your next holiday issorted)
- International career opportunitiesso you can travel the world while working with us (win-win!)
- Social events, celebrationscalendar & various employee recognition schemes we never ever need an excuse to let our hair down!
- Onlinelearning tools to help you develop, learn and grow
LOCAL EMPLOYEE BENEFITS
- 9 holidays
- Paid vacations (80 hours per calendaryear)
- Paid sick leave (40 hours per calendaryear)
- Medical + Dental + Vision (subsidisedcontributions)
- Life & Disability(employer paid)
- Commuterbenefits
- Voluntaryproducts: Voluntary Life, Legal Shield/ID Shield, Pet Insurance, HospitalIndemnity, critical illness, Accident Insurance and FSA
SO YOU THINKTHIS MIGHT BE YOU?
That'scool. Send us your application in English. If youve got questions, get intouch!
Also,check out or our social media pages. Here you maywell find the answers to life, the universe and everything, including why thereare no penguins at the North Pole. We look forward to hearing from you.
Employmentwill be based upon personal capabilities and qualifications withoutdiscrimination on the basis of race, color, religion, sex, gender identity,age, national origin, disability, sexual orientation, or any other protectedcharacteristic as established by law.
Join Usand help us achieve our Vision!