Customer Service Associate

Job Title: Customer Service Rep

Location: South Jordan UT

Pay Rate: $21.99hour (W2)

We're seeking motivated, client-focused professionals to join our team. In this role, you'll be the first point of contact for clients, providing exceptional service for financial services and account management needs.

Responsibilities:

Handle a high volume of inbound calls.

Assist clients with Cash Management products, online/mobile access, and general inquiries.

Deliver top-tier customer service while meeting performance metrics.

Learn and adapt quickly to new tools and processes.

Work collaboratively with teammates to ensure client satisfaction.

Qualifications:

Customer service or call center experience .

Strong communication, multitasking, and problem-solving skills.

Comfortable with digital tools and multiple systems.

Benefits Info

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.