Host

1 year

The Prime + Proper Concierge Team are our guests first impression; they offer a warm greeting to every guest and welcome them into our home. They make guests comfortable and assist in creating unique experiences for each of our guests. They manage the reservations and learn about special occasions, requests and communicate these to the Managers and teams while assisting with plotting and orchestrating the evening service.

Qualifications/Prerequisites:

Were looking for responsible, hardworking individuals who understand the importance of genuine hospitality, attention to detail and delivering superior service. Our Concierge Team is a celebration of Hosts who are expected to be mature, respectful, accommodating, friendly and welcoming.

The ideal candidate should have:

• Willingness to learn and retain knowledge

• Wine knowledge
• Respect and execution of all company values
• A get it, want it capacityunderstands the position, wants the position
• Good time management and communication skills
• Ability to work in fast-paced environment with frequent deadlines
• A hospitable nature about them
• An understanding of anticipatory service
• A drive to be organized
• The ability to Multi-task

Job Responsibilities include but are not limited to the following:

• Take and manage reservations
• Inquire about any special occasions and requests
• Enter appropriate guest information into Resy
• Help Management orchestrate the evening
• Works with Service Artists to create one of a kind experiences for our guests
• Offer suggestions/to make accommodations to guests looking for other venues to visit

• Give restaurant tours and maintains knowledge of the venue
• Maintains a hospitable and organized atmosphere at the Concierge desk
• Maintain an accurate quote for guests on the waitlist
• Proactively manage all reservationsknow who is coming before they arrive as well as assisting with special requests

Job Types: Full-time, Part-time

Salary: $15.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Vision insurance

Physical setting:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)
• Fine Dining: 1 year (Preferred)

Compensation: Hourly ($15.00 - $22.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Hospitality Driven

Hospitality Minded

Attention to Detail

Superior Service Delivery

Willingness to Learn and Retain Knowledge

Wine Knowledge

Good time management

Communication Skills

Multitasking

Anticipatory Service

Organization

Reservations Management

Customer Service

Fine Dining Experience

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