Bar Tender - Hilton Norfolk The Main

GoldKey PHR
Norfolk, Virginia
Full Time

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MUST HAVE MORE THAN 1 YR OF EXPERIENCE

Overview

Provide friendly, efficient service to bar guests. Depth of beverage knowledge including alcohol, mixology, recipes. Able to recommend drinks, pairings and respond guest preferences. Responsible for bar set-up, mixing & serving drinks as well as clean up of bar area. Able to not only take guest orders but also able to process their checks. Comply with all state, city liquor laws and company alcohol policies.

Responsibilities

Associate Responsibilities specific for this role and Department:

Set up assigned station per outlet standards, specifications and inventories.

Make & serve drinks to guests & cocktail servers following established guidelines, procedures & policies regarding beverage & safety controls.

Greet, interact and engage with guest in a highly professional manner exceeding guest expectations at all times.

Accomplish daily assignments and checklists as assigned.

Assist other bartenders and servers whenever necessary for total unity and teamwork to ensure efficient and quality service to all guests.

Maintain front and back of the house cleanliness standards to ensure that the highest quality products are consistently being delivered to the guest at all times.

Manage time and bar section productivity according to the volume of business in all areas.

Ring guest checks; collect cash & process credits & room charges in the exact manner outlined by Company policies & procedures.

Complete liquor requisitions & supply lists.

Know and comply with state and city liquor laws.

Qualifications TypeQualificationSkill

Able to read, write and speak basics English.

Able to understand and apply basic multi-tasking skills in order to maintain a cohesive working enviromnet.

Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.

Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift.

Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.

Able to work a flexible schedule including weekends and holidays as required for extremely long hours.

Able to add multiply and count money. GENERAL DUTIES:

Acknowledge, understand and comply with all Company/franchise policy, procedures and work practices.

Attend and participate in all appropriate and/or mandatory meetings and on-going training sessions.

Stay aware of Company/hotel/franchise information and changes

Education