We are seeking an experienced Maitre d' who is a proactive self-starter and can hit the ground running for an upscale restaurant in West Palm Beach. This position will play a crucial role in creating and maintaining VIP relationships, along with managing the reservation process for the team. If you are a forward thinker, and enjoy managing potential issues before they arise while providing a warm welcome and a kind farewell,
p lease apply today!
Maitre d' Requirements
- Minimum of 2 years experience as a lead host or hostess in an upscale restaurant
- Be a self-starter, and proactively multitask for the team streamlining operations
- Superior hospitality skills, and ability to anticipate guests needs
- Good understanding of reservation and seating process
- Experience with Resy is preferred
- Warm Personality, with an ability to lead others
Maitre d' Responsibilities
- Support the front-of-house team with all guest service and operations
- Monitor floor plan, and manage to maximize covers
- Create the host team schedule, and update training as needed
- Manage reservations made through third party websites
- Nurture relationships to create new business with local concierge, and PR agencies
- Create and manage reservation systems for front and back of house
- Manage restaurant emails, while inputting any prix-fixe, and large party information
- Connect with guests, touch tables, and provide recovery
- Scheduling and seating assignment management
Maitre d' Benefits:
- Growth opportunities
- Competitive salary
- Health insurance
- Paid vacation
- Bonus Potential