Host NCM VIP- Full Time,Player Development 2 (Harrah's SoCal)

This role enhances the growth of National Casino Marketing (NCM) gaming revenues by delivering superior guest service. Maintains relationships with valued NCM guests and addresses any issues that arise in a timely matter.

Our ideal candidate :

• Must have proven track record of personally providing excellent guest service.
• Must possess excellent interpersonal, communication, team-building and problem-solving skills.
• Must be willing to work any shift when necessary.
• College degree in Marketing, Hotel or Business preferred but not required.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed, professional appearance.

About the role:

• Maintains close ties with NCM guests through personal contact when they are visiting the casino.
• Greets guests in the casino and participates in social events and special promotions.
• Verifies the accuracy of guests offers, transportation and accommodations.
• Responds to requests from NCM representatives when the Sales Manager and Coordinator are not available.
• Uses sound judgment and makes good decisions in accordance with established guidelines.
• Handles difficult guests and situations in a calm, professional and prudent manner.
• Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.

A few more things:

• Must be able to continuously maneuver around office.
• Must be able to move quickly around property.
• Must be able to bend, crouch, kneel, twist and work at a desk.
• Responds to visual and aural cues.
• Must be able to work independently and proven to be self-motivated.
• Must be able to speak, read, write, and understand English.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to respond calmly and make rational decisions when handling guests needs.
• Must be able to tolerate areas containing secondhand smoke.

Salary: $54k per year, depending on experience.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrahs Resort Southern California reserves the right to make changes to this job description whenever necessary.

Harrahs Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.