Busser, Brew Brothers - Part Time, Sat/Sun 8am-2pm

POSITION SUMMARY

The Employee in this position is responsible for providing superior service to both internal and external guests. Responsible for pre-bus/ bus tables, remove dirty dishes, maintaining clean side stations, counters and create a clean, safe and healthy environment for our guests.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive.

• Provides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow team members.
• Responsible for pre-bussing and bussing of all guest areas including but not limited to scraping and stacking plates, cups, silverware and removal of any dirty linens, transporting dirty items to dish pit or appropriate area.
• Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a yes we can attitude, every guest every time.
• Assists wait staff and host/ess as needed.
• Responsible for maintaining clean and organized sided stations, counters and guest areas. Restocking items as required.
• Responsible for acknowledging customers in a friendly and timely manner, addressing them by name whenever possible.
• Assist host/ess in seating patrons.
• Must wear black, slip resistant shoes at all times. Clean and professional appearance.
• Knowledge and demonstration of workplace safety procedures. Completes all company-required training within designated time frames
• Comply with our drug & alcohol-free workplace.
• Other duties as assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Ability to use all equipment associated with the position, including, but not limited to, bus carts, dollies, bus tubs, glass and silverware racks.
• Ability to read simple instructions.
• Ability to communicate effectively with guests and all levels of team members.
• Ability to move effectively and efficiently around restaurant, between chairs, tables and guests with multiple distractions and large groups of people.
• Walking/standing 100%, of which Bending/lifting 40% (overhead at arms length, up to 50 pounds)
• Demonstrated knowledge and ability of policies and procedures of organization, cleanliness of designated areas, and the ability to provide guest satisfaction.
• Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays
• Report to work in a neat and clean uniform, with slip resistant shoes. Well-groomed hair and personal hygiene are essential.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.

JOB QUALIFICATIONS

• High School diploma or GED equivalent preferred

DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).