Secretary/Receptionist Administration

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The City of Elk River is seeking candidates for a 40 hour, every other week, job share position of Secretary/Receptionist. This position is the first contact to customers at the front desk at City Hall. The Secretary/Receptionist performs a variety of duties such as answering phones, directing inquiries to the appropriate departments, issuing permits, processing mail, word processing, assisting other departments with projects, etc. Hours of work are Mon through Fri 8:00 a.m. to 4:30 p.m., (summer hrs 7:30 a.m. to 5:00 p.m. Mon through Thurs, 7:30 a.m. to noon on Fri), must be flexible and available to work during the off week if necessary.

This position is eligible for Earned Sick and Safe Time, vacation, holidays, and PERA benefits if all qualifications are met.

Application deadline is Monday, August 20, 2025.

If you require accommodation with the application process call ... and ask for HR.
The City of Elk River is an Equal Opportunity Employer.

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City of Elk River- Secretary/Receptionist-Position Description

Department: Administration

Immediate Supervisor: City Clerk

Pay Grade: 6N

FLSA Status: Non-Exempt

Last Updated: (date) 08/2025

Positions Supervised: N/A Position Summary The Secretary/Receptionist performs a variety of receptionist duties including, but not limited to, answering telephones, directing messages and inquiries to appropriate departments, issuing permits, processing mail, and word processing.

Essential Functions

1. Performs receptionist duties.
2. Receives, screens, and transmits telephone calls and messages to city employees.
3. Answers routine questions about hours and locations and explains departmental services, programs, and procedures.
4. Greets the public and directs them to the appropriate city department.
5. Issues compost passes.
6. Receives and tracks bid packets.
7. Schedules security door overrides.
8. Organizes and scans documents into digital management system.
9. Maintains calendars of city meetings and events.
10. Assists all city departments with miscellaneous clerical projects.
11. Maintains the reception area.

2. Performs clerical support duties.

2. Processes outgoing mail and coordinates other methods of shipment.
3. Opens and reviews incoming mail and routes to appropriate location.
4. Types memos and correspondence as needed.
5. Updates city code books.
6. Receives payments.
7. Creates and updates pages for in-house electronic bulletin boards.
8. Places orders for office supplies, logo clothing, plaques, and business cards.
9. Provides election support.

3. Provides support with internal employee communications.

2. Works with team to promote employee engagement and help foster a positive workplace culture
3. Assists team with maintaining internal communications tools, such as employee intranet, ensuring they remain up to date.

4. Performs other essential job duties.

2. Regular and timely work attendance.
3. Follows all safety procedures.
4. Participates in safety training.

Required Knowledge, Skills, and Abilities

• Ability to answer, screen, and forward incoming phone calls.
• Ability to handle queries and complaints from the general public.
• Ability to be resourceful and proactive when issues arise.
• Ability to work independently and assume responsibilities with minimal direct supervision.
• Ability to positively communicate with fellow employees.
• Ability to present a positive and professional image of the city to the public.
• Ability to deal and communicate with the public in a courteous and efficient manner.
• Ability to use computer, word processing software, copier, and other standard office equipment.

Minimum Qualifications

• High school diploma or equivalent.
• One-year experience as a receptionist.
• Demonstrated experience in Microsoft Office software.

Preferred Qualifications

• Specialized receptionist training.
• Municipal experience.

Physical Requirement Frequency
ESSENTIAL
Sitting Daily
Repetitive Movements Daily
Carrying Objects Daily
Operation of Telephone/Radio Daily
Office Equipment Operation Daily
Computer/Typewriter Operation Daily
Requires Good Vision Daily
Requires Good Hearing Daily
Requires Sense of Touch Daily
Requires Fine Motor Skills Daily
Requires Near Vision Daily
Operating a Vehicle Occasionally

HIGHLY IMPORTANT
Standing or Walking Daily
Lifting Objects Waist to Shoulder Weekly or Monthly
Requires Far Vision Weekly or Monthly

MODERATELY IMPORTANT
Twisting/Turning Occasionally
Lifting Objects Knee to Waist Occasionally
Exposure to Irritants/Fumes Occasionally
Requires Good Color Vision Occasionally
Requires Depth Vision Occasionally
Requires Peripheral Vision Occasionally

This Position Description is not intended to be all-inclusive. It is within the City of Elk River’s discretion to assign additional duties and responsibilities or remove duties and responsibilities at any time.

This Position Description does not constitute a Contract of Employment.