Cottage Room Attendant

Job Summary:

REPORTS TO: Cottages Housekeeping Manager

As a Housekeeper you are responsible for cleaning guest rooms and responding to guest requests in a continuing effort to deliver outstanding guest service. Specifically, you would be responsible for performing the following tasks to the highest standards:

Essential Job Functions Are:

• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitizing bathrooms, removing trash.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Report any damages or repairs needed to management.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
• Greet guests that you encounter during your shift with a friendly smile.
• Familiar with Lost and found policy, by taken responsibility by submitting items immediate to Management

Qualifications and Requirements:

• 1 Year of Prior Related Housekeeping Experience Preferred.
• Must be able to lift/carry a maximum of 30 pounds, stand, sit, bend and walk for extended periods of time.
• Must be able to communicate effectively with guests and co-workers.
• Strong attention to detail.
• Ability to work and maintain a high level of performance.
• Prioritization and time management skills.
• Must be able to work a flexible schedule to include weekends and holidays.
• Must be at least 18 years of age or older.