At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We are looking for our next great team member to join us on our Overnight Front Office team at the Bethesdan Hotel, Tapestry Collection by Hilton . As the Night Auditor , you will be focused on reconciling and balancing all financial transactions on a daily basis. With your precise attention to detail and analytical mindset, you will prepare and run daily reports, post and/or adjust charges and settlements and reset systems for next day operations. You will be vital in ensuring a high quality guest service experience to include welcoming all guests and checking in and out reservations as needed. If you’ve always been a night owl and prefer flexibility during the daytime, the shift hours of 11pm – 7:30 am would be beneficial for you. Starting hourly rate is $19/hour. Hilton experience is a plus, but not required. This position does require previous financial or customer service experience and the ability to effectively learn and use the property management system.
Duties include:
- Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point of Service and the computer.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
- Comply with attendance rules and be available to work on a regular basis.
- Perform Front Desk Agent duties to include checking in/out guests and providing guest service
- Perform any other job related duties as assigned.
Full time Team Members are eligible for:
- An exceptional and comprehensive benefit plan for you and eligible family members to include Health insurance, Dental insurance, Vision insurance, Flexible Spending Accounts, Life insurance, Short-Term & Long-Term Disability, Accident Insurance, Employee Assistance Program (EAP)
- Other voluntary benefits include Pet Insurance, Identify Theft Insurance, Travel Assistance
- Paid Vacation, Sick and Holidays
- 401(k) matching program
- Hotel discounts at Hilton Hotels globally and Crescent managed properties in North America for you & your family members
- Team Member Parking