Front Desk Agent

12833 Ranch Road 620 North
Austin , TX 78750

Paid Time off, Employer Discounts

Front Desk Agent/Night Auditor

Job Summary:

As a Front Desk Agent, you will be the first point of contact for guests, delivering outstanding service through check-in, check-out, and daily guest interactions. Youll ensure a smooth and welcoming experience from arrival to departure.

Responsibilities:

• Greet guests, process check-ins/outs, and answer inquiries

• Handle reservations and guest requests efficiently

• Maintain accurate guest records and payments

• Communicate with housekeeping, maintenance, and management to ensure guest satisfaction

Qualifications:

• Excellent communication and customer service skills

• Prior front desk or hospitality experience preferred

• Familiarity with hotel PMS systems is a plus