Captain

Required Years of Experience

2 years

Job Details Major Food Group Hiring Captains for THE LOBSTER CLUB

The Lobster Club is a Japanese Brasserie by Major Food Group. It was designed by Peter Marino in collaboration with Major Food Group to celebrate a unique interpretation of Japanese cuisine. Classic techniques like tempura, gyoza, yakitori and robata are on display, along with a focus on Teppanyaki and Sushi. The Lobster Club sources fish directly from Tokyo's Tsukiji market in order to ensure the highest level of quality. Everything on the menu is designed to be shared, with the focus on food and fun, not formality.

As a valuable addition to our team, you must ensure that guests have a pleasant and memorable dining experience. The ideal candidates will be passionate and have a commanding knowledge about food, wine, and service in general.

These individuals will be the key points of contact for guests throughout their dining experience. They must have the ability to work well with the team and provide the utmost level of hospitality to our guests.

RESPONSIBILITIES:

• Anticipate guests needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Receive and greet members guests; assist with seating if necessary.
• Check tables throughout service times for guest satisfaction, and resolve guest issues.
• Maintain knowledge of menu and presentation standards and sound knowledge of food and beverage preparation techniques

REQUIREMENTS:

• Minimum of 2-3 years as a Captain in an upscale, high volume restaurant required
• Minimum of 2 years in a Michelin recognized restaurant preferred
• Professional, articulate, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient in computer skills including POS systems, Word and Excel.

BENEFITS

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• TransitChek Discount
• 401k Plan with Employer Contribution

Equal Employment Opportunity

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Compensation Details

Compensation: Hourly ($16.50) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

POS Systems

Strong Communication Skills

Customer Service Orientation

Attention to Detail

Team Collaboration

Problem Solving Skills

Time Management Skills

Ability to Handle Stressful Situations

Adaptability to Flexible Work Hours

Physical Stamina

Ability to Lift and Carry Items

Knowledge of health and safety standards

Ability to Multitask

Interpersonal Skills

Cultural Awareness of Japanese Cuisine

Leadership qualities

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