Concierge - Solaris

  • Vail, Colorado
  • Full Time
Are you passionate about creating unforgettable experiences? Solaris Residences is looking for a Concierge to be the ultimate guide for our guests and owners. In this role, youll use your knowledge of the Vail Valley to craft personalized itineraries, make dining and activity reservations, and provide recommendations that enhance every stay. Your expertise in local services, events, transportation, and the Solaris property will help build strong relationships and elevate the guest experience to new heights. If youre ready to share the best of Vail and make lasting memories, wed love to hear from you!

Duties Include:

The Concierge is responsible for answering questions and sharing knowledge about what the Vail Valley has to offer guests and owners. They create itineraries by making reservations for dining and activities which is an integral part for making a memorable stay. This position utilizes comprehensive knowledge of local services, events, transportation, Solaris property, and other details that must be well communicated to cultivate relationships, enhancing guest experience.

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Location: Solaris Residences- Vail, CO

Start Date: As soon as possible!

Employment Type: Full Time, Year Round

Pay Rate: $23/ hour + tips and commissions

Schedule: 4 Ten Hour or 5 Eight Hour shifts, based on operational needs - 9am - 7pm

Posting Closing Date: 8/30/2025 or when filled

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Minimum Requirements:

The ideal candidate will possess strong time management and organizational skills, along with the professionalism to handle high-stress situations involving guests and owners. They will take the initiative to solve problems efficiently and effectively. A high school diploma or equivalent is required, along with at least 2 years of hospitality experience. Proficiency in computer skills and familiarity with Microsoft Office applications is essential. Preference will be given to candidates with experience using PMS systems, Track, and Alice software.

Benefits & Perks:

East West offers a comprehensive benefits package designed to support your well-being and professional growth. Health Insurance - Choose from three plans! Dental, Vision, & Voluntary Benefits; Life Insurance; Winter Incentive Program (Merchant pass or equivalent bonus; dependent on start date); 401(K) Plan with Discretionary Employer Match; Paid Time Off & Paid Sick Time; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Employee Assistance Program.

Why East West:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

Job ID: 489305543
Originally Posted on: 8/13/2025

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