Host

Required Years of Experience

1 year

Job Details Major Food Group is hiring experienced Hosts to join our team at Vino!
Vino is a new concept from Major Food Group celebrating timeless artisanship and the most coveted wines of Italy complete with a thousand bottle wine cellar. The menu features an extensive selection of handmade pastas, Sicilian pizzas, signature entrees like spicy rigatoni and friend veal chop prepared your way, and fresh gelato served table-side. We are hiring passionate and dedicated individuals to join our growing Miami team! As a valuable addition to our team, you must ensure that guests have a pleasant and memorable experience.

RESPONSIBILITIES :

• Greets and seats guests, presents menus to guests, informs them of special catch and soups.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at the host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Performs other duties as directed.

REQUIREMENTS:

• Experience in a high volume, upscale restaurant preferred but not required
• Previous customer service experience strongly preferred
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
• Positive and enthusiastic attitude

BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• 401K Plan with Employer Contribution

Equal Employment Opportunity

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.

Compensation Details

Compensation: Hourly ($20.00 - $23.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills

Customer Service

Ability to Work In a High Pressure Environment

Time Management

Strong Communication Skills

Communication

Time Management Skills

Organizational Skills

Attention to Detail

Ability to Multitask

Multitasking Abilities

Problem Solving Skills

Ability to work in a fast paced environment

Multitasking Ability

Ability to Handle Customer Complaints

Ability to Work in a High Volume Environment

Flexibility in scheduling

Ability to Stand/Walk for 8 Hours

Conflict Resolution skills

Knowledge of POS systems

Knowledge of Food and Beverage Service

Ability to Work Under Pressure

Ability to Lift 30 Lbs

Interpersonal Skills

Flexibility

Experience in Upscale Dining

Commitment to Quality Service

Conflict Resolution

Computer Skills (POS Systems, Open Table, Word, Excel)

Ability to Handle Stress

Flexibility in work schedule

Customer Relationship Management

Physical Stamina

Sales Skills

Teamwork

Culinary Knowledge

Computer Skills

Problem Solving

Positive Attitude

Adaptability

Multitasking

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