Receptionist - Part Time

NORTH GEORGIA TECHNICAL COLLEGE

JOB DESCRIPTION

Job Title: Receptionist - Student Affairs

Job Code: 60825

Revised: 06-17, 4-15-2020

Page 1-2

19 Hours per week - Monday - Thursday 7:30am - 6:00pm and Friday 8:00am - 12:00pm

Description: The Receptionist receives telephone calls for the main campus of NGTC. Provides requested information and/or forwards callers to appropriate locations or individuals. Greets college visitors, determines the nature of their business, and provides appropriate information to other personnel as needed. Provides clerical support. Assists with coordination of special events on campus.

Major Duties:

• Answers the telephone in a courteous and timely manner.
• Uses sound judgment and knowledge of the department, operations and admissions procedures to appropriately respond to caller's questions and requests.
• Maintains an accurate directory of all personnel, students, courses and events at the technical college. Updates as necessary.
• Acknowledges and responds to all visitors in a timely and courteous manner.
• Directs non-routine requests to appropriate personnel in a timely manner.
• Maintains a warm, friendly professional environment for visitors and clients.
• Types letters, memos, forms and labels according to established formats and guidelines.
• Proofreads and edits documents or materials, making corrections and revisions as necessary to ensure accuracy, consistency, clarity of content and proper spelling, grammar and punctuation.
• Enters prospective student inquiries in BANNER.
• Processes mail by sealing, sorting, weighing and applying proper postage.
• Operates Student ID Machine
• Notifies resident students of mail received in a timely manner.
• Maintains adequate supply of admissions materials, and supply of stamps, envelopes, and special mailing supplies.
• Reproduces materials as needed by copying or ordering materials according to established guidelines.
• Obtains necessary authorization for ordering materials.
• Assists with special events, projects, and activities.
• Shares information with other departments regarding activities in a timely manner.
• Other duties as assigned.

Competencies:

• Oral and written communication skills
• Knowledge of department and technical college policies, procedures and operations to respond to routine questions.
• Skill in interpersonal relations and in dealing with the public
• Proficiency in Windows applications (Word, Excel, Access), Internet, Outlook, and job related software programs
• Knowledge of modern office practices and procedures
• Ability to operate workroom machinery such as fax machines, copiers, scanners, shredders
• Strong organizational skills

Physical Demands:

• The employee occasionally lifts or moves objects of a light to medium weight.
• Work is typically performed with the employee sitting at a desk in an office environment with intermittent sitting, standing, or walking in various settings.
• The employee must be able to lift up to 25 pounds.
• Full range of hand and finger motion is utilized for data entry purposes.

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

North Georgia Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.

The following persons have been designated to manage inquiries regarding the non-discrimination policies: Dr. Fran Chastain, Dean of Student Support and Engagement, Title IX Coordinator, Clegg Center 212, ..., ... and Joanna Velazquez, Student Support and Accessibility Service Coordinator, Clegg Center 214, ..., ... at 1500 Hwy 197 N, Clarkesville, GA 30523

High school diploma or equivalent

Additional Information

• Agency Logo: Requisition ID: ADM0IPV
• Number of Openings: 2
• Advertised Salary: $12.00 per hour
• Shift: Day Job