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Create unforgettable first and last impressions in an elegant dining atmosphere.
Hyatt Regency Orlando is seeking a welcoming Restaurant Greeter to join our fine dining team at Fiorenzo. This guest-facing role is vital to delivering the exceptional service and warm hospitality our restaurant is known for.
As a Greeter, you will be the first point of contact for guests dining with us. You'll play a key role in setting the tone for their experience by offering a warm welcome, assisting with seating arrangements, and providing thoughtful menu suggestions. In many cases, you'll also be the last team member guests interact with, making your presence essential in leaving a lasting positive impression.
Key Responsibilities:
- Greet and welcome guests promptly and warmly upon arrival.
- Manage reservations and walk-in seating using the restaurant's reservation system.
- Provide accurate wait times and accommodate seating preferences when possible.
- Escort guests to their tables and introduce the menu or evening's specials.
- Offer menu recommendations or general information about dishes or wine pairings.
- Monitor dining room flow and communicate seating needs with the service team.
- Thank guests upon departure and invite them to return.
- Ensure a clean and organized host stand area at all times.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
- Previous experience in a restaurant or hospitality role is preferred
- Exceptional interpersonal and communication skills.
- Professional appearance and a warm, approachable demeanor.
- Ability to remain calm and organized in a fast-paced, high-volume environment.
- Familiarity with reservation systems (e.g., OpenTable or Resy) is a plus.
- Must have flexible availability, including evenings, weekends, and holidays.
Be the face of fine dining. If you have a passion for hospitality and enjoy creating memorable guest experiences, we invite you to apply and become part of our team at Hyatt Regency Orlando!